Open phones, Contact Us email, and more: Kristine Deimoz, eBay Senior Manager of Seller Trust stayed on to answer questions on the Seller Standards updates (http://www.ebay.com/sellerstandards). George, Las Vegas NV, is concerned that his defect rate is not changing; how often is it updated? Sebastian, Rochester NY, has an issue with buyers not understanding the impact of negative feedback. Tim, Fort Wayne IN (globalmartplus), asked about the necessity for acceptance scans.
