Open phones, Contact Us email, and more! The duck flew overhead, so Lee explained how to find Griff’s eBay Radio Group newsletter with the Secret Word. She said that today’s word was very important because it described things that Griff does. She also told us about eBay’s newly enhanced transaction defect reports, starting in July. Griff and Lee played eBay’s Click to Ship game (http://play.ebay.com/clicktoship). Lynn, Spokane WA (wb7unu), won the Secret Word Contest.