The 2017 Fall Seller Update! Our guest is Bob Kupbens, eBay’s Vice President, B2C Seller Experience & Global Trust, with an overview of today’s newly released Seller Update.
Helen, Rainier OR (summertoad), asked about embedding audio. Lisa (thegreenhouse2) asked about late shipping dings due to the hurricanes impacting her Top Rated Seller status. Gina, Des Moines NM (classysoles), shared a video workaround.
Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.
Open phones, Contact Us email and more: Helen, Rainier OR (summertoad), asked if there would be an acceptable way to embed video in a listing after active content is no longer supported as of June 2017. Lee shared a post by Shervin Moghaddam, eBay’s Senior Director of Shopping Experience, in eBay’s corporate blog at http://www.ebayinc.com.
Sharman, Birmingham AL (topfloorfinds), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for answering Lee’s “Hey You, Pay Attention!” question. Melinda, Harrisburg PA (distinctreasures), called with today’s Secret Word.
Alan Aisbitt, eBay’s Community Manager, stayed on to discuss what’s going on with Community (http://www.ebay.com/community) — and what’s coming up! Episode 5 of eBay’s Open for Business podcast, which drops today, is titled “Embrace the Place”; listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed at http://www.ebay.com/openforbusiness. Lynne, Schaumberg IL (dazy-dog62), asked about videos in listings.
Griff and Lee shared an eBay announcement regarding this week’s winter storms in the Northeast. Bev, Chicago IL (samican2), found something missing from her old-design store page. Ron, Birmingham AL (oilerman21), asked about Promoted Listings. Gina, Des Moines NM (classysoles), had a question about active content.
Gina, Des Moines NM (classysoles), was held over from the previous segment with a question about active content. Lee announced the season 2 opener of eBay’s Open for Business podcast, titled “Reinventing Your Business”; listen and/or subscribe at http://www.ebay.com/openforbusiness. Griff and Lee took turns reading “Five Ways to Get Your Motivational Grove Back”, adapted from an eBay for Business post by Shana Champion.
Seller 1: Known on eBay as Top Rated Seller herbscraftsgifts. Seller 2: Known on eBay as pictureithere.
Active content and the 2016 Fall Seller Update! Our guest is Nick Shah, Manager, Product Management. http://www.ebay.com/sellerupdate
Lee informed us that the third episode of eBay’s new Open for Business podcast comes out today (http://www.ebay.com/openforbusiness) and reminded us to vote now through July 11 for the 5 category winners of the SHINE Awards, eBay’s first-ever Small Business of the Year Contest (http://www.ebay.com/shineawards).
Griff recommended registering ASAP for the eBay OPEN Seller Celebration, coming up July 26-29 at The Venetian Las Vegas, because it’s selling out fast (http://www.ebayopen2016.com). Ron, Birmingham AL (oilerman21), asked about embedding videos in his listings. Debbie, Vacaville CA (thebookkiosk), called in with advice for Ron.
Judy, Salem IN (judybsa), asked about keywords for keychains. Ron, Birmingham AL (oilerman21), asked about linking a video to his listing. Helen, Rainier OR (summertoad), changed her store name but is still seeing the old name in certain URLs.
Griff and Lee shared tips about adding video to your listings, excerpted from Audrey Tracy’s post in the eBay for Business blog (http://www.eBayForBusinessBlog.com). Lee and Griff discussed problems with cross-border parcel delivery, then checked out a listing for Frank Zappa’s house.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.