Lee reviewed the returns initiatives that went into effect on May 15. Paul, Sarasota FL (ask-a-q-no-soup-4-u), called back with a compliment about eBay’s Concierge program. Lee showed Griff a super awesome eBay for Charity auction. Ron, Birmingham AL (oilerman21), asked how the change to https page security might affect his listings. Lee showed Griff a Royal Wedding goody currently trending hot on eBay UK.
Griff and Lee continued the dish of Ron’s (oilerman21) very first listing. Vanessa, Gilbertsville PA (gypsyslair), also had some comments to offer. Longtime listener and first-time caller Jude, Amherst NY (jasproductions), discovered that another seller is using her photos.
Gary, Silver Springs MD (zxc208), is concerned about the many counterfeit collectible coins listed on eBay. Lynn, Schaumburg IL (daisydog62), got some bad advice from eBay Customer Service. Charlene, Steamboat Springs CO (shermanclare), is encountering a possible glitch involving multiple drafts when listing through the new Seller Hub and also had a question about promotions.
Open phones, Contact Us email and more: Tim, Fort Wayne IN (globalmartplus), wrote to ask whether he should select calculated or flat rate shipping when offering free shipping in order for his items to show up in Google Shopping. Forrest Thompson, Lakewood WA (hulkhauler1), asked where to find the third eBay Radio show (hint: It’s eBay Radio’s Top-Rated Seller Hour, from 1-2pm PT on Tuesdays).
Kay, Tampa FL (k-a13), told us about her experiences with listing an Oscar replica statuette and a onesie, including how her onesie listing was removed due to a VeRO violation. Heidi, Yardley PA (casualspirit), asked what to do with her inventory of winter coats now that warmer weather is here and whether those inactive listings will drag her active listings down in search.
Lee asked another eBay trivia question. Joanne, Bloomsburg PA (teacher991), was first to call with the answer and won a copy of The Pickers’ Log Book by Cindy Shebley. Griff read a post from Patty (woohoodepot) on the chat board regarding VeRO and foreign import/export rules. Another post on the chat board included convenient links for international size conversion sites for those who sell clothing and shoes, so they can include international sizes in their listings.
Julie, San Diego CA (cherryblossomschick), sent a complimentary email. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Jeff Terrell, eBay’s Director of Community, brought Griff pizza for lunch and stayed to chat about the eBay Radio Party & Conference, coming up June 16-18 at Bally’s Las Vegas (http://www.erVegas.com). There will be special meetups during the event for eBay Education Specialists and seller group organizers. Edie, Santa Monica CA (dress_to_suit), wrote to say that she’s testing the Global Shipping Program (GSP). Griff told us more about eBay’s VeRO program.
Cindy, San Diego CA (pattycyn), called to ask how printing shipping labels through eBay and her GoDaddy Online Bookeeping account will be impacted by the upcoming separation of eBay and PayPal. Lee asked an eBay trivia question; Staci, Woodstock IL (rightbrainboutique), was first to call with the correct answer and won a copy of The Pickers’ Log Book by Cindy Shebley. Tony from Illinois is upset about other sellers using his photos. Griff explained the Digital Millennium Copyright Act and VeRO’s role at eBay. Ed, Corning NY (eds-e-threads), asked for suggestions on improving his international sales.
Open phones, Contact Us email and more: Cat, Lindenhurst NY (varoom1234), wrote that she’s trying free shipping and paid return shipping and they’re working for her! Tony, IL, asked what to do about other sellers copying his photos. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.