Lorianne, San Jose CA (clbcollectables), was held over from the prior segment with her question about limits in My Messages. First-time caller and longtime listener Maria, San Jose CA (thestylelister), called in with a tip about tracking repeat buyers plus a question about bookkeeping software. Katt, Pittsburg CA (barekatt), also shared a way to identify return customers. C.B., Chicago IL (c.b.), called in re: mailing lists.
Open phones, Contact Us email and more: Lee told us about the the Back to School link at the top of pages at http://www.ebay.com, then Griff and Lee discussed eBay Community’s Weekly Chat with eBay Staff. Barbara, Cleveland OH (vintagehearthhome), asked how she could encourage buyers to subscribe to her newsletter.
Open phones, Contact Us email and more: First-time listener, first-time caller and new seller Charmin (jasmines attic) called to ask when it is permissible to contact her buyers. She is loving selling on eBay! First-time caller Mike, San Antonio TX (mikebaby), asked about shill bidding and why eBay hides buyer IDs and allows private auctions.
What eBay Store advertising and marketing tools do you use most? Our guest is Carolyn “CJ” Jacinto, eBay Education Specialist and Certified Business Consultant, known on eBay as Top-Rated Seller xoxmas.