Open phones, Contact Us email, and more: Ron, Birmingham AL (oilerman21), asked about restocking fees and return policies as per the 2018 Spring Seller Update. Lee shared this week’s Advice for the Entrepreneur tip. Joel, Lester MA (jgh6), had a question about Seller Protection in SNAD (item not as described) return cases.
Lee introduced a Father’s Day Retail Moment sponsored by BULQ (http://www.bulq.com). Dona, Fort Wright KY (homecraftframing), asked about seller limits and opening a new eBay store. Ed, Corning NY (eds-e-threads), is getting a warning for including a redirect URL linked to his eBay store in his listings. Forrest, Lakewood WA (hulkhauler1), asked about returning an item that was not as described (SNAD).
Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), had a challenge with an item the buyer claimed didn’t work. C.B., Chicago IL (c.b.), called with a follow-up comment regarding Ron’s return dilemma.
Lee reminded listeners to register ASAP for eBay OPEN 2017, coming up July 25-28 at the MGM Grand in Las Vegas. Spaces are limited, so go to http://www.ebayopen2017.com now to register and reserve your hotel room.
Open phones, Contact Us email and more: Lynn, Schaumburg IL (daisydog62), questioned a response she got from an eBay Customer Service rep regarding a return for an item not as described. Paula, Big Fork MT (dbruno), won the Secret Word Contest.