Shipping and returns! Our guests are Lauren Yee, Manager for Returns Experience, and Anil Nair, Senior Manager for Shipping. They stayed on to answer questions about the new initiatives contained in the 2016 Fall Seller Update (http://www.ebay.com/sellerupdate). Tony, CA (perpetualpieces), has a challenge with frequent returns of untested items. Ken, Phoenix AZ (gardenermall) had a question about local pickup.
Structured data and the 2016 Fall Seller Update! Our guest is Chris Von Wagoner, Senior Manager, B2C Seller Experience. He stayed on to take questions about the new structured data initiatives in the 2016 Fall Seller Update(http://www.ebay.com/sellerupdate). Trish, Atlanta GA (birdhouse-in-my-soul), asked about product identifiers for her vintage children’s books. Jason, Las Vegas NV (tikipugmusic), wishes he had done more sooner with structured data in his listings.
Seller tools and the Seller Hub! Our guests are John Valente, Director of Product, Seller Hub, and Parth Sethi, Senior Product Manager, from the B2C Seller Experience team. They stayed on to take questions about changes to seller tools in the 2016 Fall Seller Update (http://www.ebay.com/sellerupdate). Lee’s guest co-host, Carolyn “CJ” Jacinto (xoxmas), asked if traffic reports in the Seller Hub would be customizable. Louise, Colorado Springs CO (herbscraftsgifts), had a suggestion about listing recommendations and category changes plus a question about ePIDs (eBay Product Identifiers).
Active content and the 2016 Fall Seller Update! Our guest is Nick Shah, Manager, Product Management. http://www.ebay.com/sellerupdate
Griff and Lee discussed the upcoming June 4th deadline for changing your eBay Store subscription without penalty. Lee gave an outline of what to expect at eBay OPEN, July 26-29 at The Venetian in Las Vegas, NV; spaces are limited, so register now at http://www.ebayopen2016.com.
Lee also shared news about eBay’s “More Than Shopping” campaign and an interesting eBay video; see them all — and subscribe to eBay’s channels — at http://www.youtube.com/ebay.
Griff and Lee enthused over yesterday’s uncorking of eBay Wine (http://www.ebay.com/wine). Lee will give a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) to the first caller who guesses the hotel for the July 26-29 event in Vegas. First-time listener and first-time caller Lois, Redmond WA (cmballislois) asked for a listing dish.
Griff and Lee gave tips about the Las Vegas event coming up July 26-29. Cindy, San Diego CA, called to try to guess the name of the event hotel. From the chat board, Char, Steamboat Springs CO (shermanclare), requested a listing dish. Patty, Long Beach CA (whoohoodepot), guessed the event hotel and won the $25 Bubblefast gift certificate.
Lee reminded everyone about the upcoming change to store subscription fees on May 6; check the eBay Store Fee Illustrator (http://www.ebay.com/feeillustrator) to see which store is right for you.
Chris, Grand Junction CO (seriousfun4u), has shooting star feedback and some advice for Scott (previous segment’s caller) regarding his international postage issue. Griff and Lee reviewed some of the Spring Seller Update initiatives (http://www.ebay.com/sellerupdate) that go into effect May 1.
Griff and Lee discussed the upcoming IRS tax filing deadline and highlights of the Spring Seller Update, including the importance of Product Identifiers. Get the facts at http://www.ebay.com/sellerupdate. Ron, Birmingham AL (oilerman21), asked about the Gallery Plus and ValuePak listing features. He also asked for a listing dish and learned a lot about free shipping.