Griff reassured listeners that Hurricane Harvey will not impact seller performance; get details on the Announcements board at http://announcements.ebay.com.
This week, eBay is matching donations up to $250,000 to 4 organizations supporting disaster relief efforts in Texas. To donate, go to https://www.paypal.com/fundraiser/107650864193216482.
Lisa, Houston TX (thegreenhouse2), called in about Harvey’s impact. Griff and Lee discussed Tuesday’s launch of Question & Answer (Q&A) on product pages.
Seller performance standards and the 2017 Spring Seller Update! Our guest is Ryan Woodward, eBay’s Senior Manager, Seller Trust; he stays on to take questions.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include seller performance, multi-channel, OprahWinfrey’s closet and gender. Griff and Lee discussed Product Identifiers (deadline for adding them to categories in which they’re required is this Monday, February 29).
How and why you should meet the new Seller Standards with enthusiasm! Our guests are Linda Cornelison from eBay’s Seller Standards Team and “That Kat” Simpson, known on eBay as Top-Rated Seller katskloset2.
Open phones, Contact Us email, and more: Linda Cornelison from eBay’s Seller Standards Team and “That Kat” Simpson, known on eBay as Top Rated Seller katskloset2, stayed on to take questions and further discuss the new seller performance standards. Marilyn, Loveland CO (mmmost), won the Secret Word Contest.
Griff and Lee discussed the February 20th debut of the new seller performance atandards. Lee related her first seller quandary.Don, El Dorado Springs MO (theatricalhead2toe). requested a listing dish .Cindy, San Diego CA (pattycyn), asked if business policies were to be made mandatory and gave an update on her sellers group’s recent meetup.
New Seller Performance Standards preview! Our guest is Kristine Diemoz, eBay’s Senior Manager for Seller Trust.
Listeners continued to share their favorite We Are Twenty moment or what they like most about the Fall Seller Update to receive an eBay-branded prize, courtesy of Voicemarketing Inc. Mike, Redwood City CA (gelbmusic), called in to share his We Are Twenty highlight and tell the story of how eBay saved their brick-and-mortar business.
Amanda, Brooksville FL (abprules), asked if word order matters in listing titles. Joe, Oradell NJ (hubcapjoes), shared his favorite We Are Twenty moment; he posted a video from the event on the eBay Radio Facebook Group page. Griff and Lee discussed the new Seller Standards regarding defects.
Open phones, Contact Us email, and more: Kristine Deimoz, eBay Senior Manager of Seller Trust stayed on to answer questions on the Seller Standards updates (http://www.ebay.com/sellerstandards). George, Las Vegas NV, is concerned that his defect rate is not changing; how often is it updated? Sebastian, Rochester NY, has an issue with buyers not understanding the impact of negative feedback. Tim, Fort Wayne IN (globalmartplus), asked about the necessity for acceptance scans.
Updates to Seller Performance Standards! Our guest is Kristine Deimoz, Senior Manager, Seller Trust, eBay.