New listener Mary, Plymouth NH (cookies collectibles), asked how to get started as an eBay seller. David, Delray Beach FL (tenorsax47), is concerned about his on-time shipping metric and had his listing dished. First-time caller Dale, Orlando FL (jackrabbit-red), called to ask about eBay events in his area and was referred to the eBay Radio Seller Groups Directory.
First-time caller Dale, Orlando FL (jackrabbit-red), was held over from the previous segment with his question about eBay seller events. Lorianne, San Jose CA (clbcollectables), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for answering Lee’s eBay question.
Greg Ross-Smith (eBay Senior Product Marketing Manager, Delivery Experience) popped in to discuss eBay’s new Guaranteed Delivery program (http://www.ebay.com/guaranteeddelivery).
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories included a post from griffville in eBay for Business (http://www.ebayforbusiness.com); Kim Kardashian’s closet and eBay for Charity; plus a brand-new feature for eBay Radio.
Lee welcomed several new seller meetups to the eBay Radio Seller Groups Directory and asked Griff about the delay in rolling out the February 2017 product identifier mandate outlined in the 2016 Fall Seller Update.
Open phones, Contact Us email and more: Edie, Santa Monica CA (dress_to_suit), took a lot of older inventory out of her store, and she wonders if it made her sales slow down. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page. She also welcomed some new groups into the eBay Radio Seller Groups Directory
Bev, Chicago IL (samican2), has a challenge with items from buyers’ shopping carts requiring immediate payment. From the chat board, doveroh421 asked if a low Detailed Seller Rating (DSR) for shipping and handling charges results in a transaction defect, which prompted a rant by Griff in which he detailed the transaction defect rate requirements (linked from Seller Bookmarks under the Seller Resource tab in the eBay Radio archives). Judy, Salem IN (judybsa), had advice about valuing rare books for Diane, who called in during the first segment. Griff and Lee visited the eBay Radio Seller Resource Center, located under Seller Resources in the eBay Radio archives. Check it out!