Ed, Corning NY (eds-e-threads), wondered about the fee and listing feature changes going into effect tomorrow (May 1) as part of the Spring Seller Update. Griff urged sellers to read and the update carefully. Links to the 2015 Spring Seller Update overview page plus 2 additional pages with more details can be found in eBay Radio’s Seller Bookmarks, located under the Seller Resource tab in the eBay Radio Archives.
Top-Rated Seller Wendell, Los Angeles CA (wildshrooms), called regarding photos disappearing from his listings after 24-28 hours. Lee read from the Community Calendar Events. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
First-time caller Chris, Grand Prairie, Alberta, Canada (the_crew444), asked how to send his buyer a Feedback Revision Request. First-time caller Kimberly, Illiopolis IL (thisandthatcloset88), had a problem with buyers receiving a message that said, “The seller can not accept funds at this time.”
Lee told us that what Griff really wants for his birthday is for everybody to know the facts about the 2015 Spring Seller Update; links to the relevant pages on ebay.com are first on the list of eBay Radio Seller Bookmarks, located under the Seller Resources tab in the eBy Radio archives. You can also listen to eBay Radio #589 (March 17) in the eBay Radio archives to hear what eBay team leaders had to say about the initiatives contained in the Spring Seller Update.
Tim wrote in to tell Chris where to find the link for requesting feedback revision. Lee asked another eBay trivia question; Lynn, Spokane WA (wb7unu), was first to call in with the correct answer and won a copy of The Pickers’ Log Book by Cindy Shebley and Dany Byrne. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Bev, Chicago IL (samican2), has a challenge with items from buyers’ shopping carts requiring immediate payment. From the chat board, doveroh421 asked if a low Detailed Seller Rating (DSR) for shipping and handling charges results in a transaction defect, which prompted a rant by Griff in which he detailed the transaction defect rate requirements (linked from Seller Bookmarks under the Seller Resource tab in the eBay Radio archives). Judy, Salem IN (judybsa), had advice about valuing rare books for Diane, who called in during the first segment. Griff and Lee visited the eBay Radio Seller Resource Center, located under Seller Resources in the eBay Radio archives. Check it out!