Open phones, Contact Us email and more: eBetsy, Dallas TX, called in with with her latest Brief. Ron, Birmingham AL (oilerman21), asked if he was opted into eBay Concierge. Griff told listeners about Project Runway’s eBay for Charity auctions (http://www.ebay.com/rpp/project-runway); shared some listings for eBay Open 2017 eBayana; and reminded storeowners to use their Q3 coupons for eBay-branded shipping supplies (http://www.ebay.com/supplies). Randall, Smyrma TN (375supersportcamero), asked about Trust & Safety policies.
Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), asked about the international site visibility open in the Sell Your Item (SYI) form. Griff and Lee read “5 Surprising Studies on Good Customer Service” by Len Markidan for HubSpot.com.
Open phones, Contact Us email and more: New listener Eddie, Tampa FL (edd1ed), wrote with questions about an eBay Store subscription. Lisa, Houston TX (thegreenhouse2), called with a comment on Bob’s TurboLister question.
Figure out what eBay Store subscription best fits your business using eBay’s Fee Illustrator at http://www.ebay.com/feeillustrator. eBetsy called with her latest Brief. Billy, North Platte NB (feedingzoe), won the Secret Word Contest!
C.B., Chicago IL (c.b.), and eBetsy, Dallas TX (acquisator), shared information about watermarking photos via eBay’s Sell Your Item (SYI) form. Lee shared fashion photography tips from the eBay Photo Center at http://www.ebay.com/photocenter.
Open phones, Contact Us email and more: Paul, Raleigh NC (papollonia), called to announce the 3rd anniversary of his seller meetup group. Ron, Birmingham AL (oilerman21), asked for a listing dish of his item number 182203696873, and it was held over until the next open phones segment.
Tony, Dundee IL (steinlandgifts), asked if it’s possible to upload pictures to eBay from the cloud. Summer (findersltd) wrote in to share how eBay Collections are working for her.
The old vs the new Sell Your Item (SYI) form was explained. Tim, Fort Wayne IN (globalmartplus) asked about running a 2-tiered promotion. Edward, Corning NY (eds-e-threads), asked about the consequences of shipping without tracking using stamps. Griff explained the options for putting your store on vacation.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include eBay’s SHINE Awards*, shipping and Cheech. Griff and Lee discussed the continuing rollout of the new Sell Your Item (SYI) form.
*Now through May 20, enter your business in the eBay SHINE Awards Small Business of the Year Contest at http://www.ebay.com/shineawards.
Griff and Lee looked at charity listing 181975883211. Mesha, Des Moines NM (classysoles), was the first caller of 2016 with a question about the new Sell Your Item (SYI) form and the new Seller Hub. Griff and Lee checked out eBay’s New Year microsite, linked from the “Explore a New Passion” graphic at the top of most eBay pages.