Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), asked how to handle the return of new collectible items that have been opened or unboxed. Andrea, Mooresville NC (tookieryan), fears losing repeat customers after changing her eBay user ID and store name.
Lorianne, San Jose CA (clbcollectables), was held over from the prior segment with her question about limits in My Messages. First-time caller and longtime listener Maria, San Jose CA (thestylelister), called in with a tip about tracking repeat buyers plus a question about bookkeeping software. Katt, Pittsburg CA (barekatt), also shared a way to identify return customers. C.B., Chicago IL (c.b.), called in re: mailing lists.
Open phones, Contact Us emails and more: BULQ’s new Retail Moment feature made its debut with a Valentine’s Day Retail Moment. Lee shared the benefits of listing through eBay for Charity and reminded store subscribers to use their quarterly coupons for eBay-branded shipping supplies (http://www.ebay.com/supplies).
Griff and Lee looked at Hearts in San Francisco’s eBay for Charity listings (http://www.ebay.com/heartsinsf). Blind seller Daniel, Front Royal VA (karate25daniel), is still looking for a drop shipping mentor. Lisa, Houston TX (thegreenhouse2), asked if there’s any way to single out repeat buyers.
Open phones, Contact Us email and more: Chris, Grand Junction CO (seriousfun4u), called with another way to easily single out repeat buyers. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.