ArvaDell, Pebble Beach, CA (pebblesbythesea), was held over from the previous segment with a question about an international return. Gina, Des Moines NM (classysoles), called with an announcement about Promoted Listings. She also answered Lee’s trivia question and won Kathy Terrill’s book, The Secret to eBay Search for Sellers. BULQ’s Christmas-Hannukah-Etc. Retail Moment debuted (http://www.bulq.com).
Lee shared eBay’s announcements about Promoted Listings’ rollout to Motors Categories and protections for sellers impacted by the recent storms in the Northeast; get all the details at https://announcements.ebay.com. She also shared some news about Watch Lists. First-time caller Toni, Kerrville TX (sitogeur), shared a funny story and had a question about descriptions.
Lupe, Reston VA (hapachico), told Griff and Lee that she listens to the archives on her boombox in the gym sauna at 4am ET. Griff and Lee read “Aim for TRS Status”, adapted from a post by Anthony Payne in the eBay for Business blog (https://www.ebayforbusinessblog.com).
Sheik, Hewlitt NY (unique_values), shared a holiday shipping tip and won a set of eBay-branded holiday shipping supplies; Mark, St. Paul MN (scandinavian4you), also called in with a tip.
Lee reminded listeners to use their Q4 Promoted Listings credit and that you can create Promoted Listings campaigns for your single-quantity items, too. To utilize your credit, simply start using Promoted Listings at https://www.ebay.com/promotedlistings.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include a Promoted Listings glitch, tires at eBay Motors, and Feisty Pets. Griff and Lee shared eBay’s announcement about Promoted Listings’ impressions data; get the details at http://announcements.ebay.com.
Robbin Levin, Rye Beach NH (beadsshine), stayed on to discuss Guaranteed Delivery (http://www.ebay.com/guaranteeddelivery). Lee announced that Santa’s elves have delivered new eBay-branded holiday shipping supplies to http://www.ebay.com/supplies.
Ron, Birmingham AL (oilerman21), called in to discuss his experience with Promoted Listings (http://www.ebay.com/promotedlistings) and other eBay successes. Mark, Huntington Beach CA (guppy64), called in to talk about his most recent entrepreneurial experience. Patty, Miami FL (theshoppingmom2), told us about her eBay sale to a celebrity.
Open phones, Contact Us email and more: eBetsy, Dallas TX, called in with her latest brief. Bobbi, Sarasota FL (seacoastbargain), called in with an update on how she weathered Hurricane Irma. Bruce, Rockford IL (1toadhall), asked about promoted listings. Tim, Fort Wayne IN (globalmartplus), agrees with “list more, sell more” and is looking forward to Guaranteed Delivery going live for buyers; he also suggested a “Free Returns” filter for search results. Maria, San Jose CA (thestylelister), wants to limit international returns.
How to increase your sales using eBay tools! Our guest is Joe DeMarco, known on eBay as Top Rated Seller hubcapjoes.
Griff gave listeners the gist of an important eBay announcement about an upcoming change to Google’s Chrome browser that impacts eBay Listings containing HTTP content.Get all the details at http://announcements.ebay.com or the link from your Seller Hub Overview page. He also welcomed Scott Cutler, eBay’s new Senior Vice President, Americas, and shared Scott’s introductory message to the community.
CB, Chicago IL (c.b.), asked about immediate payment and Best Offer. Ryan, Novato CA (apieceoftimecollectibles), asked about ending and deleting Promoted Listing campaigns. eBetsy called in with breaking news (http://www.ebay.com/itm/222622256580). Dan, Manchester NH (e-villagegreen), asked about customizing sales reports.
Promoted listings for single-quantity listings! Our guests are Shefali Singla, Senior Product Marketing Manager, and Claire Xiao, Product Manager, eBay Advertising.
Open phones, Contact Us email, and more! Guests Shefali Singla and Claire Xiao from eBay Advertising stayed on to take calls about Promoted Listings (http://www.ebay.com/promotedlistings). Send your Promoted Listings questions to [email protected]
Ron, Birmingham AL (oilerman21), called to ask about Promoted Listings for single-quantity items, as did Gina, Des Moines NM (classysoles), who wanted to know how to set payment rates. Ken, Birmingham AL (jellybellydist), called with questions about Guaranteed Delivery. Bev, Chicago IL (samican2), asked where to find trending rates for single-quantity listings.