The difference between model number and MPN as product identifiers! Our guest is Carolyn “CJ” Jacinto, Certified Education Specialist Trained by eBay, known on eBay as Top Rated Seller xoxmas.
Griff and Lee discussed the importance of joining eBay Main Street. Patty, Miami FL (theshoppingmom2), called about canceling a transaction because the buyer’s address was invalid. eBay CEO Devin Wenig popped into Griff’s studio, and he and Griff discussed the importance of product identifiers. Lee asked Devin about his vision for ecommerce as outlined in his recent presentation at the World Economic Forum.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include seller performance, multi-channel, OprahWinfrey’s closet and gender. Griff and Lee discussed Product Identifiers (deadline for adding them to categories in which they’re required is this Monday, February 29).
Open phones, Contact Us email and more: Griff and Lee dished a listing belonging to German seller lagoonisland from the chat board. Debbie, Vacaville CA (thebookkiosk), reminded everyone to review their inventory against their listings while also checking item specifics and product identifiers. Maria, San Diego CA (2treasurelane) had a challenge the return of a brand-new item.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
From the chat board, seller mustoffelloffatruck, Port Murray NJ, asked for a listing dish. First-time caller Karin, Springfield OH (stainedglasskarin) ,asked howGood Til Cancelled (GTC) listings will be impacted by the February 29 deadline for adding Product Identifiers. Don, El Doradoi Springs MO (theatricalhead2toe), asked for a re-dish of his first listing, which he had revised. He received a score of 5 tureens!
Griff and Lee reminded us that the Fall Seller Update’s new Seller Performance Standards go into effect on February 20, while February 29 is the deadline for adding Product Identifiers to your listings for new and manufacturer-refurbished items. First-time caller Bob, Denver CO (metrogoodsonline), asked about Product Identifiers for pre-owned items.
Mike, Cincinnati OH (zippy10), answered estellaearth4’s eBay trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com), as did estallaearth4. Mike also had a question about Product Identifiers. Paula, Rowlett TX (blingblinkyoftexas), is running into a glitch today with the new Seller Hub Beta. Helen, Rainier OR (summertoad), provided the next eBay trivia question.
Open phones, Contact Us email and more: Lee shared her entrepreneurial tip for this week. Raejean, Cave Creek AZ (holidaysandmemories*), asked how eBay’s ongoing catalog building will affect her copyrighted and watermarked photos.
Paula, Big Foot MT (dbruno), called in to answer Lee’s trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com). Cindy, San Diego CA (pattycyn), wanted a listing dish and asked about using the Global Shipping Program (GSP).
Julie, Las Vegas NV (ilovejuliesgems), keeps getting notifications about adding product identifiers to her listings. Lee read today’s announcement about eBay’s returns resolution pilot (http://announcements.ebay.com).
First-time caller Glenn, Shelton WA (thegatheringguru), was held over from the previous segment for a listing dish and received a score of 4.95 cauldrons. He also won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com). First-time caller David, Palmersville OH (mcc1146), called from the road with questions about product identifiers and best offers; he also had a suggestion regarding Regional Rate boxes.