Streamlined Returns in the 2018 Spring Seller Update! Our guest is Linda Cornelison, Senior Manager, Global Customer Trust, eBay. She stayed on to take questions from listeners. Carl, San Diego CA (carlmarxx), asked about buyer abuse of free returns.
Our guests for eBay Radio Show #713 (Spring Seller Update) on February 27, 2018, are:
Updates to eBay’s Contact Information Policy! Our guest is Linda Cornelison, eBay’s Senior Manager, Global Customer Trust. Linda replied to an earlier question regarding embedded audio. Griff reminded listeners about seller FAQs and the new option to add a phone number there. Tom, Livonia MI (valaset), asked about contact information changes, while Debbie, Vacaville CA (thebookkiosk), commented on the newly released links changes.
Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.
Our guests for eBay Radio #697 (special Fall Seller Update show) on September 19, 2017, are:
Bob Kupbens, Vice President, B2C Seller Experience & Global Trust: 2017 Fall Seller Update Overview
Linda Cornelison, Senior Manager, Global Customer Trust: Updates to eBay’s Contact Information Policy
Chris Van Wagoner, Senior Manager, Structured Data: Updates to Structured Data (Product Identifiers, Watermarks, Catalog, Bundles and Lots)
Maria Lee, Senior Manager, Buyer & Seller Trust: Updates to eBay Returns
Greg Ross-Smith, Product Activation, Guaranteed Delivery: Updates to Guaranteed Delivery
Liv Ellingsen, Senior Product Manager, B2C Seller Marketing Levers: Updates to Markdown Manager
Listing policy updates! Our guests are Linda Cornelison, Senior Manager, Global Seller Trust; Shan Vosseller, Senior Director, Product Management-Tech, B2C Selling; and Chris Van Wagoner, Senior Manager, B2C, Seller Experience. Sherry, San Jose CA (mylittlegeneralstore), asked when uploaded photos become part of the eBay catalog.
Our guests for eBay Radio Show #681 (Summer Seller Update) on May 9, 2017, are:
Good news for Below Standard Sellers! Our guests are Linda Cornelison, Senior Manager, Global Seller Trust, and Steven Calder, Manager, Seller Trust. They stayed on to answer questions about changes to Seller Performance standards in the 2016 Fall Seller Update. http://www.ebay/com/sellerupdate
Our guests for eBay Radio Show #653 (Fall Seller Update) on August 30, 2016, are:
First Class news from USPS! Our guest is Nate Heyward, eBay’s Senior Manager for Carrier Relations, along with Linda Cornelison and 2 other colleagues.
Open phones, Contact Us email and more: eBay’s Senior Manager for Carrier Relations, Nate Heyward, stayed on along with Linda Cornelison and 2 other colleagues to answer questions about the upcoming postal rate changes and how to make sure your post office or carrier scans your packages. Christopher, Lancaster PA (bennetville2012) has a challenge with a discrepancy in the price of Priority postage.