Open phones, Contact Us emails and more: Linda, Elliott City MD (ecitytraders), asked Griff and Lee to dish her listing for a very unusual item. eBetsy called in with the latest edition of eBetsy’s Briefs. Bev, Chicago IL (video-town), called about a new item specific for Condition in the Adult Video categories.
Open phones, Contact Us email and more: Griff and Lee dished a listing belonging to German seller lagoonisland from the chat board. Debbie, Vacaville CA (thebookkiosk), reminded everyone to review their inventory against their listings while also checking item specifics and product identifiers. Maria, San Diego CA (2treasurelane) had a challenge the return of a brand-new item.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Dave, San Diego CA (sandiegoguy1), is trying to get funds released after winning a case. Bev, Chicago IL (videotown), asked how to fill in certain recommended item specifics. Captain Donna, Grand Terrace CA (baublesnbooty1), had an issue when trying to print combined shipping labels. Billy, North Platte NB (feedingzoe), requested a listing dish.
First-time caller David, Russellville AR (musical highways), suggested that eBay include an item specific for pre-sale listings. New seller Sharman, Birmingham AL (jasminesattic), asked for tips on researching items she inherited from her mother; she has heard there are groups and chat boards that can help. Paul, Sarasota, FL (wisebuyoutlet) has a theory about why the myth of eBay’s “rolling blackouts” persists. Julie, Chicago IL (magyar5615), called regarding insurance for her eBay inventory.
Griff talked about the impact of Tuesday’s 2015 Spring Seller Update. He also commented on a seller from whom he received email who waits for free listing promotions to list items in their store. Paul, Sarasota FL (wisebuyoutlet.c0m), thinks that the fee for scheduled listings should be eliminated. Denise, Laguna Woods CA (velvetmoxie), sells secondhand items, some of which are new with price tags, and wants to know how the new mandate for product identifiers will affect her.
Cindy, San Diego CA (pattycyn), asked how she should type in product identifiers when she adds them to item specifics. Judy, Salem IN (judybsa), wrote in about the overwhelming negativity on the eBay boards with regard to the Spring Seller Update and told us 4 positive things she plans to do to make the new changes work for her. Edie, Santa Monica CA (dress_to_suit), also plans to adapt to the changes.
Open phones, Contact Us email and more: Balaji Parthasarathy, Senior Product Manager of Structured Data, and Darren Akiva, Content Product Manager of Structured Data, stayed on to answer questions about the Product Identifiers mandate contained in the 2015 Spring Seller Update. Eric, Essex Junction VT (abbeypartsplus), asked about GTINs. Don, Crestline CA (cwbyup1051), is a coin dealer who uses the 1-day auction duration. Paul, Burbank CA (pbsspace), considers himself to be a casual seller and asked about free listing promotions.
Edna, Valley Stream NY (ednasells), asked how product identifiers will work with multi-variation listings. Another listener had the same question. Joyce, Russell KS (holidaymarket), asked how product identifiers will work with one-of-a-kind and vintage items and if it will help to fill out Item Specifics more thoroughly. Bill, Ashfield MA (thesilverpanther), asked about product identifiers for artworks.
Product identifiers are key to helping your items get found by search engines, and the 2015 Spring Seller Update will make them mandatory later this year. Our guests are Balaji Parthasarathy, eBay’s Senior Product Manager of Structured Data, and Darren Akiva, eBay’s Content Product Manager of Structured Data. They stayed on after their interview to take questions during Open Phones.
Edie, Santa Monica CA (dress_to_suit), asked about UPC codes on clothing items. 82-year-old caller Ron, East Liverpool OH (bolts3), wondered how the fee and feature changes will affect him as an Anchor Store subscriber. Dan, Claremont FL (12betty5881), asked about the refunding of insertion fees for auction items that sell the first vs. the second time they’re listed and also wanted to know if it was possible to opt out of a store subscription since eBay has changed the terms of that subscription.
How to make the most of your eBay store’s RSS feed! Our guest is Gladys Ramos, known on eBay as Top-Rated Seller antiques_r_great.
Leigh Ann, Oceanside CA, called in to ask how to raise funds through Giving Works for her nonprofit animal rescue organization. New seller Aletha, Rogers AR (auntweefaskitchenandcloset) requested a dish of her listing number 181631224692. Griff and Lee decided not to score this listing yet, asking her to upgrade it and come back for a re-dishing. Griff gave her some tips on photography and item specifics.
Shawnen, Duncan BC, Canada (wiffleball87), had a question about the legality of logo overlays on photos. Ed, Manitowic WI (jetfast07), asked for advice on shipping price(s) for his new multi-quantity listing, item number 321636587366.