Lorianne, San Jose CA (clbcollectibles), asked for a listing dish of her item number 141997538765. She earned a perfect score of 5 tureens and won an eBay Radio dish towel! Beverly, Chicago IL (video-town), asked for a listing dish of her item number 381640009288 and was also awarded 5 tureens and a dish towel. Rene, Fond du Lac WI (3millie4), asked if she should issue a refund for a delivered item the buyer said they didn’t receive.
John, Southbridge MA (aaainvestincollectibles), shared his experience with a delivered item that was claimed as an Item Not Received (INR). Lee reminded us once again that tomorrow is the deadline for entering the Shine Awards — eBay’s first-ever Small Business of the Year Contest — at ebay.com/shineawards.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), called with his “State of the Oilerman” report. Sylvia, Springfield OR (redleader98), asked how to handle an Item Not Received (INR) case where tracking shows the item was delivered. Marion, Apopka FL (jmonlineboutique), has encountered selling limits; should she keep her multiple eBay accounts?
Griff and Lee finished their listing dish for Sherry, San Jose CA (mylittlegeneralstore). They also read highlights from a recent post by Danna Crawford in the eBay for Business blog (http://for-business.ebay.com) about 5 ways she’s upping her game in 2016. Tom, Pittsburgh PA (blackandgoldgifts), had a challenge with an item not received (INR) and a difficult seller.