Open phones, Contact Us email and more: eBetsy, Dallas TX, called with her latest Brief. Gin, Des Moines NM (classysoles), called regarding HTTP content in her listings. Lee told Griff about Tretorn’s 50th anniversary eBay for Charity auctions (http://www.ebay.com/tretorn). Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.
To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page. Lee also shared 3 customer service tips by Audrey Gertz in eBay for Business.
Griff reminded us that as of October 17, 2017, listings containing HTTP content will only display a snippet of the description to buyers using a computer or laptop; find out if your listings include HTTP content and how to remove it via links in the announcement at http://announcements.ebay.com. Check out the archived versions of free eBay webinars about the Global Shipping Program (GSP), planning for the holiday selling season, and other useful topics at https://www.ebay.com/webinars.
Griff gave an overview of today’s septicentennial show and introduced the eBay Radio News with Lee Mirabal. Stories include eBay’s handling of wildfire-impacted eBayers in California; high-end handbags; and some really hot sauce. Griff and Lee discussed Google’s HTTPS security update, which went live today, and eBay Authenticate (http://www.ebay.com/authenticate), which launched yesterday.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include Hurricane Harvey, a Google Chrome security update and Wonder Woman comic books. Griff and Lee discussed the sitewide rollout of Seller Hub, which will be the subject of tomorrow’s Weekly Chat with eBay Staff (http://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Community-Chat-Aug-30th-1pm-PT-Seller-Hub/m-p/27400064#M13072) at 1pm PT.
They also told listeners about eBay’s newly published 2017 Holiday Playbook (http://www.ebay.com/seller-center/seasonal-playbook) and reminded eBay storeowners to use their Q3 coupon for eBay-branded shipping supplies (http://www.ebay.com/supplies), while Top Rated Sellers and Anchor Store subscribers should use their Q3 Promoted Listings credit (http://www.ebay.com/promoted listings).