Lee reminded listeners that next Tuesday’s eBay Radio broadcast will be an encore presentation of a previous live show, but we return live to the airwaves on Tuesday, October 17, 2017, with eBay Radio show number 700. Mark your calendar and get ready to celebrate!
Kathy, New York NY (nycfamilyfitnessfinds), called with marketing and product sourcing advice. She and Lee also discussed listing through eBay for Charity (http://www.ebay.com/charity).
If you were impacted by Harvey or Irma, eBay has your back with seller protections and special assistance measures; check the Announcements Board (http://announcements.ebay.com) for details. If you need additional help, please call eBay customer service at 866-540-3229 or send email to [email protected]
Sell via eBay for Charity to benefit Irma and Harvey victims; to get started, go to http://www.ebay.com/charity and click “Sell for Charity” in the left-hand sidebar. Enter the eBay for Charity Favorites Giveaway (and win up to $10,000 for your charity) at http://www.ebayforcharity.org/favorites-giveaway.
Check out upcoming eBay webinars: register Holiday Shipping on Wednesday, September 20, 1pm PT, at http://www.ebay.com/webinars; find even more hour-long webinars at http://www.ebaybusinessbuilder.com/mso-webinars.
Tom, Pittsburgh PA (blackandgoldgifts), called in with a question about an eCheck and late shipping while his store was on vacation. Griff and Lee read the eBay’s Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com).
Griff and Lee shared eBay DataLabs’ lists of top Halloween costumes for adults, children, and pets in 2016. Ron, Birmingham AL (oilerman21), asked if Promoted Listings is only for multi-quantity items. Jesse, Waterloo IA (notgeldmarket), wants different items to surface in her Promotions Manager free shipping promotion.
Griff received an answer to Cindy’s earlier question from the eBay for Business webinar. Lee took Griff to eBay’s dedicated Halloween microsite (http://www.ebay.com/halloween) via the “Scary Good Shop now” spider and spider web link at the top of most eBay.com pages.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Open phones, Contact Us email and more! Lee and Griff read about the Halloween retail moment, adapted from a post by Audrey Tracy in eBay for Business (http://www.ebayforbusinessblog.com).
Griff and Lee announced current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Lee and Griff checked out item number 272007330230 as part of a story about the value of old Halloween decorations. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page. Some listeners sent in listing dish requests at the end of the show, and were asked to call into next Tuesday’s show. Happy Halloween!
Lee announced that a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) will be awarded to anyone who calls in today to have their listing dished (to be scored with cauldrons instead of tureens, in honor of Halloween). Patty, Long Beach CA (whoohoodepot), has encountered an eBay glitch with sold items.
Griff and Lee gave us eBay’s Top 10 lists of Halloween costumes.Bob, New Market IN (jasmine), asked if offering USPS Priority Mail as his only shipping option will hurt his search results standing or Top Rated Seller status. First-time caller Glenn, Shelton WA (thegatheringguru), asked for a listing dish and was held over to the next segment.
Cindy, San Diego CA (pattycyn), called in with some suggestions for new seller Jay (thecollegedealer), whose listing was dished in the previous segment. Cindy’s meetup group, Surf’s Up eBay San Diego Sellers Group, will be hosting Griff and Lee at a meetup next week. Griff told a true story about an amazing thrift shop score. On the chat board, eBetsy had another suggestion for Jay.
Lee told listeners how to find the eBay Radio Group newsletter, which contains instructions for how to subscribe. Then you’ll receive it twice a week right in your inbox. Griff and Lee took turns reading “The Three Phases of Halloween Retailing”, adapted from a post by Shana Champion in the eBay for Business blog (http://for-business.ebay.com). eBay is offering a special $10 coupon this year when you list Halloween merchandise in qualifying categories.
Griff and Lee discussed Halloween costume possibilities and whether companion animals count as children. Joel, Valley Stream NY (apantiq), asked if a canceled transaction would count against him under certain circumstances. AJ, Orlando FL (iamajayhuntertoo), weighed in on the question of whether pet owners are parents. Sharman, Birmingham AL (jasminesattic), offered a tip for avoiding SNAD claims (Item Not as Described). She also shared her system for inventory management.
Griff told us about his experience with the Seller Hub beta. The new Seller Hub will be the subject of an eBay webinar — including time for live Q&A — on Tuesday, October 13, and Tuesday, October 20, from 2pm-3pm PT; spaces are limited, so sign up now at http://www.ebay.com/webinars. First-time caller Vic, Louisville KY (pianoworshipman), had an international buyer ask him to mark their package as a gift on the customs form.
John, Southbridge MA (investincollectibles), asked if the Global Shipping Program (GSP) allows for combined shipping. Ed, Hernando FL (lil_bit_of_texas), wants to know how putting their store on vacation will impact their Top-Rated Seller status. Lee told us what happens when you click on the bats at the top of any eBay page.