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Ask Griff & Lee – Show 477 – Segment 3

05 Oct 2017 AskGriffandLee,Broadcasts

Robbin Levin, Rye Beach NH (beadsshine), stayed on to discuss Guaranteed Delivery (http://www.ebay.com/guaranteeddelivery). Lee announced that Santa’s elves have delivered new eBay-branded holiday shipping supplies to http://www.ebay.com/supplies.

Ron, Birmingham AL (oilerman21), called in to discuss his experience with Promoted Listings (http://www.ebay.com/promotedlistings) and other eBay successes. Mark, Huntington Beach CA (guppy64), called in to talk about his most recent entrepreneurial experience. Patty, Miami FL (theshoppingmom2), told us about her eBay sale to a celebrity.

 

 

eBay Radio – Show 699 – Segment 1

03 Oct 2017 Broadcasts,eBayRadio

Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include structured shoulders and fannypacks at New York’s Fashion Week; OJ Simpson’s eBay paranoia; and Guaranteed Delivery.

Ask Griff & Lee – Show 476 – Segment 1

28 Sep 2017 AskGriffandLee,Broadcasts

Guaranteed Delivery, a.k.a. eGD (http://www.ebay.com/guaranteeddelivery), launched to buyers yesterday and will be the topic of a free webinar tomorrow, September 29, from 1pm to 2pm PT. To sign up, go to http://www.ebay.com/rpp/mso-webinars. Sharon, Fremont OH (cookiesparadiso), had a question about Markdown Manager. Griff and Lee discussed the upcoming ban on watermarks on seller images. From the chat board, priceauctioneer is encountering seller stock-outs as a buyer.

 

Ask Griff & Lee – Show 476 – Segment 3

28 Sep 2017 AskGriffandLee,Broadcasts

Sharon, Fremont OH (cookiesparadiso), called in to clarify her earlier Markdown Manager query. Greg Ross-Smith, eBay’s Product Manager, Guaranteed Delivery, popped in to discuss yesterday’s launch of eGD (http://www.ebay.com/guaranteeddelivery). First-time caller Mike, Philadelphia PA (decoprousa), had a question for Greg.

Ask Griff & Lee – Show 476 – Segment 4

28 Sep 2017 AskGriffandLee,Broadcasts

eBay’s Greg Ross-Smith, Product Manager, Guaranteed Delivery, stayed on to take calls.  Raejean, Cave Creek AZ (holidaysandmemories), called in with an eGD question, as did Chris, Grand Junction CO (seriousfun4u).  Gina, Des Moines NM (classysoles) also asked about Guaranteed Delivery (http://www.ebay.com/guaranteeddelivery).

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.

eBay Radio – Show 698 – Segment 1

26 Sep 2017 Broadcasts,eBayRadio

Griff gave a brief overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include the 2017 Fall Seller Update (http://www.ebay.com/fall2017); eBay-branded holiday shipping supplies (coming soon at http://www.ebay.com/supplies); and a rare Beatles acetate. Griff and Lee also discussed tomorrow’s launch of Guaranteed Delivery, a.k.a. eGD (http://www.ebay.com/guaranteeddelivery).

 

2017 Fall Seller Update: Sell More with These New Initiatives

22 Sep 2017 Blog

Bob Kupbens assured us during last Tuesday’s show that the 2017 Fall Seller Update is designed to help people find what they want on eBay. The goal is to help sellers create the right offers — and get your listings in front of more buyers. We encourage all of you to read the ENTIRE Seller Update at eBay.com/Fall2017 and learn how to implement these new initiatives to help you sell more this Fall. The update is broken into three major categories:

1. Listing Visibility

You’ll be able to increase exposure with eBay Guaranteed Delivery, Markdown Manager and Promotions Manager updates, bundles and lots, and eBay Questions & Answers…Q&A for short.

  • eBay Guaranteed Delivery will offer buyers delivery times they can count on. It will also provide greater visibility for your items, because buyers will be able to filter items by delivery dates in their searches. eBay Guaranteed Delivery will be available to all buyers this Fall.
  • Markdown Manager is now integrated into Promotions Manager to create a streamlined marketing tool. Starting this Fall, you’ll be able to mark down items and automatically create sale events of up to 45 days duration using the same convenient tool you already use to create Order Discounts and other promotions.
  • Gain extra exposure for multiple-item listings with bundle and lot listings. A bundle is a combination of related items, while a lot is 2 or more of the same item.
  • Give buyers information they need with Questions & Answers, a.k.a. Q&A.

2. Policy updates to improve performance

  • Removal of off-eBay links, listings security, product identifier expansion, image guidelines, and eBay Catalog update
  • Remove contact info and links that take buyers off eBay
  • Secure your listings with https pages only on eBay
  • Expanded requirement for product identifiers
  • Image policy changes include removing watermarks from all eBay photos
  • Matching new listings to the eBay catalog. Beginning in Spring 2018, when you create new listings or manage those that are already active on the site, your items will automatically be matched to products like yours in the eBay catalog. eBay will use the product identifiers you provide in your listings to find product matches for the item you’re selling

3. Returns

    • Easier returns for you and your buyers
    • Benefits of offering free returns with search options
    • Restocking fee no longer permitted with free returns
    • Automatic acceptance of returns beginning in October 2107

Read the entire 2017 Fall Seller Update at eBay.com/Fall2017.

Ask Griff & Lee – Show 475 – Segment 2

21 Sep 2017 AskGriffandLee,Broadcasts

First-time caller Alok, San Jose CA (chiyocreations), asked about Guaranteed Delivery (eGD). Susanna, Wichita KS (stylesofsusanna), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for  her answer to Lee’s “Hey, You, Pay Attention!” question. Gina, Des Moines NM (classysoles), asked Griff and Lee to review one of her listings with an eye towards why she is getting returns.

 

Ask Griff & Lee – Show 475 – Segment 4

21 Sep 2017 AskGriffandLee,Broadcasts

Lynn, Schaumberg IL (dazy-dog62), hasn’t seen her listings showing up with the Guaranteed Delivery filter, and neither has Rich, Elk Grove Village IL (appealingsigns). George, Elgin IL (georgek809), asked if he could still create custom store pages. Don, Los Angeles CA (cali-surf-culture), wondered why he’s getting notifications that his listings contain active content.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.

eBay Radio – Show 697 – Segment 5 – 2017 Fall Seller Update

19 Sep 2017 Broadcasts,eBayRadio

Updates to Guaranteed Delivery! Our guest is Greg Ross-Smith, Product Activation, Guaranteed Delivery, eBay. Raejean, Cave Creek AZ (holidaysandmemories), asked how late pickups will impact Guaranteed Delivery.

Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017, and opt in to Guaranteed Delivery (eGD) at http://www.ebay.com/GuaranteedDelivery.

 

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