Our guests for eBay Radio Show #717 for March 27, 2018, are:
Spring 2018 updates to eBay Guaranteed Delivery! Our guest is Kristina Victor, Marketing Manager, Shipping, eBay. She stayed on to take questions from listeners. Edie, Santa Monica CA (dress_to_suit), asked about one-day vs same-day handling.
Ron, Birmingham AL (oilerman2), had questions about calculated shipping, Guaranteed Delivery, and viewing handling time in a listing. Barry, FL (treebeardbooks), asked about printing shipping labels for Guaranteed Delivery packages.
Our guests for eBay Radio Show #713 (Spring Seller Update) on February 27, 2018, are:
Kathy, New York NY (nycfitnessfamilyfinds), stayed on to discuss eBay’s plan to intermediate payments. Matt, Sedro Wooley WA (mattbecca), also weighed in the upcoming payments change. Greg Ross-Smith from eBay’s shipping team popped in with exciting news about eBay Guaranteed Delivery, a.k.a. eGD (http://www.ebay.com/guaranteeddelivery).
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include this holiday season’s hottest toys and face recognition in the eBay Mobile app for iPhone X. Griff and Lee also discussed the new bulk editing tool for listings with Guaranteed Delivery.
Bob Kupbens, eBay’s Vice President, B2C Selling & Global Trust, popped in to give a brief overview and recap of 2017 accomplishments along with a rundown of what eBay is doing to support sellers during Cyber Week, especially for Small Business Saturday (SBS); check out eBay’s SBS hub at eBay.com/SmallBusinessSaturday.
Laura, Boulder Creek CA (helpingtime), asked about discounted shipping prices being visible to buyers leaving feedback. Amanda, Brooksville FL (abprules), asked which shipping option shows up when qualifying for Guaranteed Delivery. Patty, Miami FL (theshoppingmom2), is organizing an eBay event. ArvaDell, Pebble Beach CA (pebblesbythesea), asked about shipping discounts showing up on customs forms.
Melinda, Harrisburg PA (distinctreasures), requested a listing dish of item number 302080089057 and received a score of 5 tureens! RaeJean, Cave Creek AZ (holidaysandmemories), had a question about USPS’ Veterans Day postal holiday. David, Boca Raton FL (djmovers99), shared his experience with a 60-day return policy. Keith, Springfield OH (stainedglasskarin), had a challenge with Guaranteed Delivery (eGD). Forrest, Lakewood WA (hulkhauler1), asked about shipping labels.
When it comes to holiday shopping, a new eBay study found that 45% of Americans start their holiday shopping well before Black Friday. They also found that choice and convenience are the biggest reasons shoppers start shopping sooner in the season, so eBay is making “First Minute” shopping easy and rewarding with new early deals, fast delivery and price matching.
Exclusive First Minute deals include some of the hottest holiday gifts, from top brands like Adidas, Dyson, Mattel, KitchenAid and more. The recent launch of eBay’s new Guaranteed Delivery program means that delivery in three days or less will be offered on millions of items.
In addition, Bay’s Price Match Guarantee on more than 50,000 deals will ensure that shoppers get the best value on top gifts across all categories, because all season long, eBay will match the best price from competitors — including Amazon, Walmart, Target, Home Depot, Best Buy and more —even on Black Friday and Cyber Monday, when many other retailers won’t match prices.
Says Suzy Deering, eBay’s Chief Marketing Officer for North America, “There’s simply no reason to wait for Black Friday to find the best prices or top gifts this holiday season when shoppers can start and finish early with eBay!”
Andrea, Mooresville NC (tookieryan), is going to be away and can’t meet her usual handling time; she’s opted in to Guaranteed Delivery. Tim, Fort Wayne IN (globalmartplus) sent Contact Us email with some advice for her.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Rich, Chicago IL (appealingsigns), called in to share his entrepreneurial history along with the details about the upcoming eCom Chicago conference (http://www.ecomchicago.com) on October 19-21, including a discount code for eBay Radio listeners. Robbin Levin, Rye Beach NH (beadsshine), called to tell her entrepreneurial backstory as well as her experience with Guaranteed Delivery (http://www.ebay.com/guaranteeddelivery).