Ron Lowe, Birmingham AL (oilerman21), asked about underperforming listings under his Seller Hub Growth tab. Griff and Lee read Six Tools for Tracking Your Business Finances, adapted from a post by Katie Hammel in eBay for Business. Dave, Ocean City MD, wondered if a dramatic dip in his sales is related to a recent update.
Eddie, Madera CA (eddietheelk), asked how to send a buyer an offer for an item from a multi-variation listing. Arvadell, Pebble Beach CA (pebblesbythesea), wanted to know the difference between eBay’s inventory function versus GoDaddy Online Bookkeeping. Ron in Birmingham, AL (oilerman21) called in with a question about camera settings and pixel count.
Lorianne, San Jose CA (clbcollectables), was held over from the prior segment with her question about limits in My Messages. First-time caller and longtime listener Maria, San Jose CA (thestylelister), called in with a tip about tracking repeat buyers plus a question about bookkeeping software. Katt, Pittsburg CA (barekatt), also shared a way to identify return customers. C.B., Chicago IL (c.b.), called in re: mailing lists.
Cindy, San Diego CA (pattycyn), called to ask how printing shipping labels through eBay and her GoDaddy Online Bookeeping account will be impacted by the upcoming separation of eBay and PayPal. Lee asked an eBay trivia question; Staci, Woodstock IL (rightbrainboutique), was first to call with the correct answer and won a copy of The Pickers’ Log Book by Cindy Shebley. Tony from Illinois is upset about other sellers using his photos. Griff explained the Digital Millennium Copyright Act and VeRO’s role at eBay. Ed, Corning NY (eds-e-threads), asked for suggestions on improving his international sales.
Cindy, San Diego CA (pattycyn), was held over from the previous segment to ask about high-end neckties so that she knows what to look for while out thrifting. Edie, Santa Monica CA (dress_to_suit) had more comments about Google Shopping plus a suggestion for improving the verbiage in Promotion Manager’s Buy 2, Get 1 Free promotion. Dennis, Noblesville IN (buyrocknroll), asked for some help with GoDaddy Online Bookkeeping (http://www.outright.com). Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Open phones, Contact Us email and more: Joel Elad, known on eBay as Top-Rated Seller joel.elad, stayed on with Griff and Lee in the studio at Clear Channel. Wendell, Los Angeles CA (wildshrooms), has an issue with pictures disappearing from his listings. He also asked about the legality of adding text to photos. CJ, San Diego CA, needs help appealing a case. Joel, Lee and Griff discussed Joel’s strategy in converting his Fixed Price listings to auction format when he travels, rather than putting his store on vacation.
Debbie, Bakersfield CA (cricketheart), has a problem with Promotions Manager. Aaron, Sacramento CA (pianorock916), wrote in about his company, WebInterpret. Anita, Leesburg VA, had a question about eBay Store vacation settings.
Laura Uribarri from GoDaddy Online Bookkeeping (http://www.outright.com) called in with her tax report. Mary, Chicago IL, asked about eBay’s listing improvements recommendations. Tom, Pittsburgh PA (blackandgoldgifts), commented on WebInterpret. Russell, Leesburg VA, wondered about putting an off-eBay URL on their gallery photo.