Generic selectors
Exact matches only
Search in title
Search in content
Filter by Categories
Lee's Tips
Seller Resources
Tools & Services

eBay Radio Guests: August 30, 2016 – Show #653

30 Aug 2016 Blog

Our guests for eBay Radio Show #653 (Fall Seller Update) on August 30, 2016, are:

  • Brian Burke, Director, Voice of the Seller: 2016 Fall Seller Update Overview
  • Linda Cornelison, Senior Manager, Global Seller Trust, and Steven Calder, Manager, Seller Trust: Good News for Below Standard Sellers
  • Lauren Yee, Manager for Returns Experience, and Anil Nair, Senior Manager for Shipping: More Options and Control for Shipping and Returns
  • Chris Von Wagoner, Senior Manager, B2C Seller Experience: Structured Data Benefits for All Sellers
  • John Valente, Director of Product, Seller Hub, and Parth Sethi, Senior Product Manager: Seller Tools and the Seller Hub
  • Nick Shah, Manager, Product Management: Active Content
  • Alan Aisbitt, Manager of Community: Answering Your Questions About the Fall Seller Update

Ask Griff & Lee – Show 408 – Segment 1

11 Feb 2016 AskGriffandLee,Broadcasts

Griff and Lee reminded us that the Fall Seller Update’s new Seller Performance Standards go into effect on February 20, while February 29 is the deadline for adding Product Identifiers to your listings for new and manufacturer-refurbished items. First-time caller Bob, Denver CO (metrogoodsonline), asked about Product Identifiers for pre-owned items.

Ask Griff & Lee – Show 407 – Segment 1

04 Feb 2016 AskGriffandLee,Broadcasts

Griff and Lee reviewed the 2015 Fall Seller Update’s new Seller Performance Standards, which go into effect on February 20. Renee, Fond du Lac WI (3millie4), asked about using TurboLister with Windows 10. Lee shared a tip from Shana Champion’s recent post in the eBay for Business blog (

Forrest, Lakewood WA (hulkhauler1), had a question regarding insertion fees for multi-variation listings. Joe, Oradell NJ (hubcapjoes), called in to relay the excitement of reaching 9,999 feedbacks!

Ask Griff & Lee – Show 403 – Segment 1

07 Jan 2016 AskGriffandLee,Broadcasts

Happy 2016!  Griff and Lee reviewed the new seller performance standards and on-time shipping metric that will go live next month. Katarina (lattegirltoo) asked what will happen to the existing DSRs for shipping when the new metric kicks in.

eBay Radio – Show 618 – Segment 2

10 Nov 2015 Broadcasts,eBayRadio

New Seller Performance Standards preview! Our guest is Kristine Diemoz, eBay’s Senior Manager for Seller Trust.

eBay Radio – Show 615 – Segment 6

20 Oct 2015 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Kevin, Gaithersburg MD (gaithersburgcoin), asked Griff to reiterate the 2 reasons sellers can get a defect under the new rules outlined in the 2015 Fall Seller Update ( Billy, Platte ND (feedingzoe), thought he had the Secret Word. Lynn, Campbell CA (dscattterskindness), win the Secret Word Contest.

eBay Radio – Show 613 – Segment 5

29 Sep 2015 Broadcasts,eBayRadio

How the 2015 Fall Seller Update affects shipping! Our guest is Mark Le Vine, CFO of Bubblefast, known on eBay as Top-Rated Seller bubblefast.

eBay Radio – Show 613 – Segment 3

29 Sep 2015 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Pat, Melbourne FL (purrfree), asked at what point non-performing merchandise should be removed from inventory. Lee and Griff read “Seven Things You’ll Be Happy to Learn about Returns on eBay” by Shana Champion in the eBay for Business blog (’ll-be-happy-learn-about-returns-ebay).

Ask Griff & Lee – Show 390 – Segment 4

17 Sep 2015 AskGriffandLee,Broadcasts

Eric Nash from ( called in with today’s Shipping Report. First-time caller Claire, Albuqurque NM (romanticbling), shared her favorite We Are Twenty moment and the story of how she started selling on eBay. Griff and Lee provided more information on the new Seller Hub (; get on the list for an invitation at
Lee read the current events from the eBay Radio Seller Events Calendar. For more details and to check out the calendar, go to and click the big blue ARCHIVES ON DEMAND button, then click on Seller Events Calendar under the Seller Resources tab. Click on the event name to make all of its information pop up, including contact info and a link to the event. To submit your event, please click on Submit a Seller Event in the top right-hand corner of any archives page and fill out the web form.

Ask Griff & Lee – Show 390 – Segment 3

17 Sep 2015 AskGriffandLee,Broadcasts

Garth, York PA (stillkickingsports), asked about using punctuation in listing titles. Cindy, San Ramone CA (twirl planet), shared her favorite We Are Twenty moment. Jay, Lowell MA (solitary jay), received an eBay acknowledgement of a sale and payment but doesn’t see the payment in his PayPal account.
George, Elgin IL (georgek809), asked if when the Fall Seller Update changes go into effect, will there be any benefits to using free shipping instead of calculated shipping? Pam Wilson and Jon Dean, organizers of eBay Sellers of the Metro Denver Area meetup group, asked which parts of the 2015 Fall Seller Update were most important to share at their group’s upcoming meetup.

Stay Connected


EBAY RADIO: 2003-2018

Thank you for listening; please enjoy our archived broadcasts and Seller Resources!


Our Sponsors

  • SixBit Logo RGB Clear 250x134

    WorthPoint Logo No Tag Medium

  • ShipStation Logo

  • sponsor-crazylister

    Endicia Logo Newest

  • BULQ Logo Cropped HiRes