Lee announced that the eBay Radio Group now has more than 41,000 opt-in members. Griff talked about a valuable customer service lesson he learned this week with an item that the buyer said was not as described.
Sharman wrote in to tell Griff and Lee that she can’t make it to Vegas for the upcoming eBay Radio Party & Conference, Jun 16, 17 and 18 at Bally’s Las Vegas. Register now at http://www.erVegas.com. Lee explained how to find the eBay Radio Group newsletter and subscribe to her Lee’s List newsletter with exclusive entrepreneurial tips (send email to [email protected] with subject header “Add me to Lee’s List”). Robert, Chicago IL (olympiclinic), called in to say he’d just registered for the eBay Radio Party & Conference; he also asked for a listing dish of his item number 151676175288. He was carried over to the next segment.
Lee told listeners how to find the eBay Radio Group newsletter, which contains instructions on how to subscribe to it and, on Tuesdays, includes the Secret Word. She also gave an update on registrations for this year’s eBay Radio Party & Conference; register now and reserve your $63 hotel room in Bally’s North Tower by going to http://www.erVegas.com. Remember, for the last 3 years, this event has sold out quickly! Ruth Ann, Leesburg FL (can-do-lady), asked about changing her listings from auction format to fixed price; why the eBay Stores door icon is sometimes red and sometimes blue; and why the eBay Radio Party & Conference is always held in Las Vegas.
Edie, Santa Monica CA (dress_to_suit), wrote in to say she’d sent screenshots to Griff of her item’s listing in Google search and Google Shopping. Michael, IN (skating2fast), asked how to delete out-of-stock listings. Lee talked Griff into buying a fabulous (and expensive) tie for his upcoming Washington, DC, eBay Fly-In trip in April. She also read a translated press release from eBay France concerning eBay’s mobile app for the Apple smart watch. Cindy, San Diego CA (pattycyn), had a question about flat rate vs. calculated free shipping.