How to ship like a pro! Our guest is Nate Heyward, eBay’s Head of Logistics Strategy & Innovation, known as ship_like_a_pro on eBay’s Community discussion boards.
Our guests for eBay Radio Show #721 for May 1, 2018, are:
The new eBay Labels experience! Our guest is Dallas Rowsell, Business Development 2, GSP, eBay. He stayed on to take questions from listeners. Cindy, San Diego CA (pattycyn), had a concern about eBay’a shipping calculator miscalculating shipping costs via FedEx SmartPost.
Our guests for eBay Radio Show #713 (Spring Seller Update) on February 27, 2018, are:
Open phones, Contact Us email, and more: BULQ debuted their Valentine’s Day Retail Moment. C.B., Chicago IL (c.b.) sent Contact Us email with a question about printing second labels through eBay. Annette, Avon OH (happy_girl_too), called with her thoughts regarding this issue. C.B.called to chime in on the discussion.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include labels, a sweepstakes, and the King’s cup. Griff and Lee discussed last Sunday’s USPS rate increases and glitches with eBay Labels. Lee reminded listeners to enter eBay’s Ship Ship Hooray Challenge Sweepstake at http://www.ebay.com/ShipShipHooray.
Open phones, Contact Us email, and more: eBetsy, Dallas TX, called with breaking news about eBay Labels. Ron, Birmingham AL (oilerman21), shared his New Year’s resolution and a new CrazyLister listing. Matt, Sedro Woolley WA (mattbecca), asked about freight shipping.
Bob Kupbens, eBay’s Vice President, B2C Selling & Global Trust, popped in to give a brief overview and recap of 2017 accomplishments along with a rundown of what eBay is doing to support sellers during Cyber Week, especially for Small Business Saturday (SBS); check out eBay’s SBS hub at eBay.com/SmallBusinessSaturday.
Laura, Boulder Creek CA (helpingtime), asked about discounted shipping prices being visible to buyers leaving feedback. Amanda, Brooksville FL (abprules), asked which shipping option shows up when qualifying for Guaranteed Delivery. Patty, Miami FL (theshoppingmom2), is organizing an eBay event. ArvaDell, Pebble Beach CA (pebblesbythesea), asked about shipping discounts showing up on customs forms.
ArvaDell, Pebble Beach CA (pebblesbythesea), was held over from the previous segment with her question about discounted pricing appearing on customs forms. First-time caller Lucy, Venice FL (lucy1036), asked about active listings.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
USPS is now letting shippers file refund requests online; get the details by watching their “How to Request a Refund” video under Products & Services at http://www.youtube.com/usps.
Known on eBay as Top Rated Seller thebookkiosk, owner of eBay store Shop the Book Kiosk.