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Why Inventory Management is Critical to Maintaining Top Rated Seller Status

12 Apr 2017 Features

Known on eBay as Top Rated Seller holmesteadbargainsllc, owner of eBay store Holmestead Bargains.

Ask Griff & Lee – Show 442 – Segment 2

12 Jan 2017 AskGriffandLee,Broadcasts

Lorianne, San Jose CA (clbcollectables), called to share her success with promoted listings. Lil, DeLand FL (lilysloft), bought an out-of-stock item, and the seller asked to cancel the transaction; what would Griff do? Mark, Rochester MI (geincsales), has reviews for a different item attached to his listing.

eBay Radio – Show 639 – Segment 6

17 May 2016 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Melinda, Harrisburg PA (distinctreasures), won the Secret Word Contest. Mesha, Des Moines NM (classysoles), called in with a very funny wrong-item story. Crystal, Bloomfield Hills MI (jackeroe), got a defect when an Item Not As Described (SNAD) case was mistakenly closed in the buyer’s favor.

eBay Radio – Show 630 – Segment 8 – Top Rated Seller Hour

15 Mar 2016 Broadcasts,eBayRadio

Tracking your inventory to avoid seller-canceled transactions! Our guest is Gladys Ramos, CEO of Just Ask Gladys, known on eBay as tokencollection.


eBay Radio – Show 620 – Segment 6

24 Nov 2015 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Lynn, Schaumburg IL (daisydog62), questioned a response she got from an eBay Customer Service rep regarding a return for an item not as described. Paula, Big Fork MT (dbruno), won the Secret Word Contest.

Ask Griff & Lee – Show 399 – Segment 1

19 Nov 2015 AskGriffandLee,Broadcasts

Griff and Lee visited eBay’s Wish Bigger Wishbone at From 4-6pm PT on Thanksgiving, your click on one end of the wishbone helps unlock deals on the season’s most coveted gifts. Griff talked about a new program for new eBay employees. Patty, Miami FL (theshoppingmom2), explained how she avoided a stock-out defect.

Ask Griff & Lee – Show 399 – Segment 2

19 Nov 2015 AskGriffandLee,Broadcasts

Patty, Miami FL (theshoppingmom2), was held over from the previous segment with her story of how she avoided a defect. Billy, North Platte NB (feedingzoe), asked for a listing dish. Valerie, Union City CA (queenbeeisme), also requested a listing dish and was carried over to the next segment.

Ask Griff & Lee – Show 395 – Segment 3

22 Oct 2015 AskGriffandLee,Broadcasts

First-time caller Randall, St. Augustine FL (375hpsupersportcamero), called from a parking lot to ask about Seller Protection. Lee asked another eBay trivia question; Sandy, Poway CA (moovin), won an eBay-branded USB car charger from The eBay Shop ( for being the first to call in with the right answer. Elaine, IL (942elaine), asked how many colors of an item can be included in a multi-variation listing. John, Southbridge MA (investincollectibles), incurred transaction defects for canceling unpaid transactions rather than opening unpaid item cases and asked how long those defects will stay on his record.

eBay Radio – Show 612 – Segment 9 – Top Rated Seller Hour

22 Sep 2015 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Griff clarified the differences between a 3-month lookback and a 12-month loopback with regard to calculating defect rates. Forrest, Lakewood WA (hulkhauler1), asked what determines the way in which search results are sorted? PJ, Hernando FL (lil_bit_of_texas), had a question about setting shipping policies when listing. Jake, San Clemente CA (jointheescape) wondered if there was any list of eBay acronyms and/or an eBay Glossary?
Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.

Ask Griff & Lee – Show 385 – Segment 3

30 Jul 2015 AskGriffandLee,Broadcasts

Penny, Fulton NY (pouncer), asked if empty brand-name boxes and bags could now legally be sold on eBay. Ken, Pelham AL (jellybellydist), had a question about offering discounts with Promotions Manager. Sharman, Birmingham AL (jasmines attic), called in to share the excitement of attending her first ecommerce webinar. Mark, Gainesville GA (mark2000-2009), received an unfair defect that has jeopardized his Top-Rated Seller status.

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