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eBay Radio – Show 702 – Segment 9 – Top Rated Seller Hour

31 Oct 2017 Broadcasts,eBayRadio

Open phones, Contact Us email and more: eBetsy, Dallas TX, called with her latest Brief. Gin, Des Moines NM (classysoles), called regarding HTTP content in her listings. Lee told Griff about Tretorn’s 50th anniversary eBay for Charity auctions (http://www.ebay.com/tretorn). Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.

To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page. Lee also shared 3 customer service tips by Audrey Gertz in eBay for Business.

Ask Griff & Lee – Show 475 – Segment 3

21 Sep 2017 AskGriffandLee,Broadcasts

Patty, Miami FL (theshoppingmom2), shared what she learned from a shipping error. Griff and Lee continued their review of the 2017 Fall Seller Update. Read the entire update at http://www.ebay.com/fall2017. Tom, Pittsburgh PA (blackandgoldgifts), asked about using materials from the eBay Education Specialist program when teaching a community college class.

 

Ask Griff & Lee – Show 472 – Segment 2

31 Aug 2017 AskGriffandLee,Broadcasts

Griff and Lee discussed Hurricane Harvey’s impact on post offices; for information on postal service disruptions due to natural disasters such as weather events, go to USPS’ Service Alerts page under the Newsroom tab at http://about.usps.com. CB, Chicago IL (c.b.), had a listing that wasn’t showing up in search results. Ron, Birmingham AL (oilerman21), called to share a shipping request.

eBay Radio Guests: August 22, 2017 – Show 694

22 Aug 2017 Blog

Our guests for eBay Radio Show #694 on August 22, 2017, are:

  • Shefali Singla, Senior Product Marketing Manager, and Claire Xiao, Product Manager, eBay Advertising: Promoted Listings for Single Quantity Listings
  • Eric Gazin, President, Auction Cause and Gazin Auctions, and eBay ID auctioncause: Cool eBay for Charity Auctions and Historic Malcolm X Ephemera
  • Joe DeMarco, Top Rated Seller hubcapjoes: Customer Service via eBay Concierge
  • Melissa Crook, 2017 eBay SHINE Awards Winner and Top Rated Seller stickyfingerswholesale: Winning the SHINE Award for Minority- or Woman-Owned Business
  • Audrey Tracy, Social Media Manager, eBay: An eBay Open 2017 Retrospective

Ask Griff & Lee – Show 469 – Segment 1

10 Aug 2017 AskGriffandLee,Broadcasts

Griff elaborated on eBay’s new Guaranteed Delivery (http://www.ebay.com/guaranteeddelivery) and how it benefits both buyers and sellers. Lee told Griff that the Multistate Tax Commission (http://www.mtc.gov) and 15 of its member states are offering a 3-month amnesty for online sellers who have fallen behind on remitting sales tax. eBay Concierge also was discussed, and eBetsy, Dallas TX, called in to share her customer service experience via Concierge.

 

eBay Radio – Show 692 – Segment 6

08 Aug 2017 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), asked about the international site visibility open in the Sell Your Item (SYI) form. Griff and Lee read “5 Surprising Studies on Good Customer Service” by Len Markidan for HubSpot.com.

eBay Radio – Show 682 – Segment 3

23 May 2017 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), had a challenge with an item the buyer claimed didn’t work. C.B., Chicago IL (c.b.), called with a follow-up comment regarding Ron’s return dilemma. 

Lee reminded listeners to register ASAP for eBay OPEN 2017, coming up July 25-28 at the MGM Grand in Las Vegas. Spaces are limited, so go to http://www.ebayopen2017.com now to register and reserve your hotel room.

eBay Radio – Show 682 – Segment 4

23 May 2017 Broadcasts,eBayRadio

Tools for eBay Sellers! Our guest is Ray Nolan, CEO of XSellco, whose products include ReplyManager and High5.
http://www.xsellco.com
http://www.replymanager.com

Ask Griff and Lee – Show 458 – Segment 1

04 May 2017 AskGriffandLee,Broadcasts

Griff opened this Star Wars Day edition of eBay Radio’s Ask Griff & Lee with the traditional greeting, “May the Fourth be with you!”  Ron Lowe, Birmingham AL (oilerman21), shared his experience with returns and customer service. He also asked for a quick listing dish.

eBay’s Federica Rabiolo, Manager, Seller Communications, popped in to share more information on the eBay SHINE Awards for Small Business (http://www.ebay.com/shineawards). Deadline for submissions is May 19, 2017.

 

 

eBay Radio – Show 679 – Segment 8 – Top Rated Seller Hour

25 Apr 2017 Broadcasts,eBayRadio

How to win your newbie customers’ trust! Our guest is Cindy Hallsted, known on eBay as Top Rated Seller pattycyn.
http://www.somesilversomegold.com

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