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Customer Experience vs Customer Service

26 Apr 2018 Features

Known on eBay as Top-Rated Seller marsha_c, owner of eBay store Marsha Collier’s Fabulous Finds; bestselling author of the eBay and social media For Dummies series and The Ultimate Online Customer Service Guide; named one of the Top 20 Women in Social Media by Forbes magazine.
http://www.coolebaytips.com

eBay Radio – Show 680 – Segment 9 – Top Rated Seller Hour

02 May 2017 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Griff received a damaged item that resulted in an interesting customer service experience. David, Delray Beach FL (tenorsax47), requested a listing dish. Forrest, Lakewood WA (hulkhauler1), had a question about multiple sellers selling out of the same warehouse.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.

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