Open phones, Contact Us email and more: Durinda, Glendale AZ (drindy), has a challenge with getting buyers to use their cart for multiple items with combined shipping. George, Elgin IL (georgek809) wants to let buyers know how to use local pickup.
Social Media Manager Audrey Tracy from eBay for Business (http://www.ebayforbusinessblog.com) popped in to keep Griff company. CB, Chicago IL (c.b.), called back with a comment. CJ, San Clemente CA (xoxmas), called in to ask about Guaranteed Delivery with combined shipping. Audrey shared tips on marketing via Instagram.
Dave, San Diego CA (sandiegoguy1), is trying to get funds released after winning a case. Bev, Chicago IL (videotown), asked how to fill in certain recommended item specifics. Captain Donna, Grand Terrace CA (baublesnbooty1), had an issue when trying to print combined shipping labels. Billy, North Platte NB (feedingzoe), requested a listing dish.
Open phones, Contact Us email and more: Bill, Brea CA (kozersky), asked how to handle a combined shipping refund. Pat, Las Vegas NM (estateofmine4u), won the Secret Word Contest. Lyn, Lewiston ME (lyn-lege), asked for a listing dish.
Open phones, Contact Us email and more: Gene Cook, eBay’s General Manager of Emerging Verticals, stayed on with Griff and Lee to further discuss eBay’s live auctions. Andrew, Morristown NJ, won the Secret Word Contest! Pete, Minneapolis MN (pcp808), asked how he can get more buyers to take advantage of his combined shipping discounts.
Ed, Manitowic WI (jetfast07), was held over from the previous segment with his question about shipping charges for his multi-quantity listing, item number 321636587366. New seller Aletha, Rogers AR (auntweefaskitchenandcloset) wrote to thank Griff and Lee for their suggestions on upgrading her listings. Lee told Griff why young Prince George, son of William and Kate, was eBay’s number-one fashion influencer in 2014. She also explained why the holiday rush continues for shipping carriers, complete with impressive statistics from UPS and USPS.
Leigh Ann, Oceanside CA, called in to ask how to raise funds through Giving Works for her nonprofit animal rescue organization. New seller Aletha, Rogers AR (auntweefaskitchenandcloset) requested a dish of her listing number 181631224692. Griff and Lee decided not to score this listing yet, asking her to upgrade it and come back for a re-dishing. Griff gave her some tips on photography and item specifics.
Shawnen, Duncan BC, Canada (wiffleball87), had a question about the legality of logo overlays on photos. Ed, Manitowic WI (jetfast07), asked for advice on shipping price(s) for his new multi-quantity listing, item number 321636587366.