Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), asked how to handle the return of new collectible items that have been opened or unboxed. Andrea, Mooresville NC (tookieryan), fears losing repeat customers after changing her eBay user ID and store name.
Judy, Salem IN (judybsa), asked about keywords for keychains. Ron, Birmingham AL (oilerman21), asked about linking a video to his listing. Helen, Rainier OR (summertoad), changed her store name but is still seeing the old name in certain URLs.