Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21) found a “buglet” in the item specifics for a model railroad subcategory.
Hal Lawton, eBay’s Senior Vice President for North American Marketplaces, popped in and stayed for the rest of the first hour sharing eBay news, including some exciting new promotions and more details of the upcoming eBay Seller Celebration, July 26-29 at The Venetian in Las Vegas.
David, Torrence CA (simos310), asked Hal about error messages he’s been receiving. Lupe, Reston VA (hapachico), told Hal how eBay helped her create her own business and shared her love for the eBay community.
Griff shared progress towards fixing a glitch with seller newsletters. Debbie, Vacaville CA (thebookkiosk), told us where she was listening from, asked about registration for the Seller Celebration and shared a marketing tip. Joe, Oradell NJ (hubcapjoes), loves the new eBay-branded shipping supplies; Griff explained again how to use the new eBay Store subscriber quarterly discount coupon to purchase them. A listing dish for Kay, Hendersonville NC (ishkel22), was held over until the next segment.
Griff and Lee finished dishing a listing for Ron, Birmingham AL (oilerman21). Nate Hayward from eBay’s shipping team (Senior Manager for Carrier Relationships) popped in to discuss a USPS glitch with free package pick-up; for more details, go to the Announcement board at http://announcements.ebay.com/2016/04/update-on-usps-scheduled-pickups-other-mail-class/. CJ, San Clemente CA (xoxmas), called in about the USPS glitch. Landon, Lexington KY, says analysis paralysis can happen when you’re listing.
Janice, Debra’s sister, thinks she may have scared Debra away from trying to sell. Lee gave her a challenge. Matt, Sedro Woolley WA (mattbecca), has encountered a glitch with product identifiers. eBetsy, Dallas TX, called with some exciting breaking news. Sharman, Birmingham AL (topfloorfinds), had some advice for Janice and Debra.
Gary, Silver Springs MD (zxc208), is concerned about the many counterfeit collectible coins listed on eBay. Lynn, Schaumburg IL (daisydog62), got some bad advice from eBay Customer Service. Charlene, Steamboat Springs CO (shermanclare), is encountering a possible glitch involving multiple drafts when listing through the new Seller Hub and also had a question about promotions.
Mike, Cincinnati OH (zippy10), answered estellaearth4’s eBay trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com), as did estallaearth4. Mike also had a question about Product Identifiers. Paula, Rowlett TX (blingblinkyoftexas), is running into a glitch today with the new Seller Hub Beta. Helen, Rainier OR (summertoad), provided the next eBay trivia question.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include early shopping, a wishbone and Legos. Lee told Griff about the Eiffel Tower peace sign on the home page of eBay France (http://www.ebay.fr) and dedicated today’s show to the people of Paris.
Lee announced that a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) will be awarded to anyone who calls in today to have their listing dished (to be scored with cauldrons instead of tureens, in honor of Halloween). Patty, Long Beach CA (whoohoodepot), has encountered an eBay glitch with sold items.
Griff and Lee gave us eBay’s Top 10 lists of Halloween costumes.Bob, New Market IN (jasmine), asked if offering USPS Priority Mail as his only shipping option will hurt his search results standing or Top Rated Seller status. First-time caller Glenn, Shelton WA (thegatheringguru), asked for a listing dish and was held over to the next segment.
Open phones, Contact Us email and more: Bobbi, The Villages FL (seacoastbargain), asked Griff to tell Jon the Bug Hunter about an annoying glitch with eBay Notes. Lee told Griff about the 3 woman sellers who swept this year’s annual eBay Canada Entrepreneur of the Year Awards and read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.