Devin Wenig, CEO of eBay Inc., stayed over from the previous segment to continue his “eBay Executives Unplugged” interview, discuss eBay, and take calls from listeners. First-time caller Phillip, Orlando FL (winningdotdeals), inquired about sales strategies. C.B., Chicago IL (c.b.), asked about eBay’s brand image. Beth, Levittown PA (woadieland), requested an East Coast eBay Open and asked about a change to the Search filter for Sold items. Ron, Birmingham AL (oilerman21), had a question about applying immediate payment required to accepted Best Offers.
Todd, Sarasota FL (captcatnip), asked for a listing dish. Griff and Lee gave him some entrepreneurial advice. eBetsy, Dallas TX, called in with breaking news about the launch of Shop Your Interests, a brand-new feature available on the eBay Mobile app. Ron, Birmingham AL (oilerman21), called with comments and questions regarding blocking buyers, Best Offer, complicated purchases, and drop shipping.
eBetsy called in with breaking news: Starting May 15, 14-day returns will only be available in a few categories; options will be no returns, 30- or 60-day returns, or 30- or 60-day free returns, and new or revised listings that don’t meet this standard will not be posted.
C.B., Chicago IL (c.b.), called in with a question about lowball Best Offers and won eBayana. Griff and Lee re-dished the listing for item number 173302367414; Bruce, Rockford IL (hugo5178), received a score of 5 tureens and won a limited edition eBay Radio dish towel!
Known on eBay as Top-Rated Seller marsha_c, owner of eBay store Marsha Collier’s Fabulous Finds; bestselling author of the eBay and social media For Dummies series and The Ultimate Online Customer Service Guide; named one of the Top 20 Women in Social Media by Forbes magazine.
Open phones, Contact Us email, and more! eBetsy called in with her latest Brief. Ron, Birmingham AL (oilerman21), had a Best Offer question. New listener and new seller Tracy, Boynton Beach FL (tjbus561), asked for advice on managing her listings and information about seller limits.
Griff gave listeners the gist of an important eBay announcement about an upcoming change to Google’s Chrome browser that impacts eBay Listings containing HTTP content.Get all the details at http://announcements.ebay.com or the link from your Seller Hub Overview page. He also welcomed Scott Cutler, eBay’s new Senior Vice President, Americas, and shared Scott’s introductory message to the community.
CB, Chicago IL (c.b.), asked about immediate payment and Best Offer. Ryan, Novato CA (apieceoftimecollectibles), asked about ending and deleting Promoted Listing campaigns. eBetsy called in with breaking news (http://www.ebay.com/itm/222622256580). Dan, Manchester NH (e-villagegreen), asked about customizing sales reports.
Griff read an important announcement about TurboLister, while Lee shared exciting news about Best Offer. Griff also reminded eBay Store subscribers to remember to use their Q2 coupon for eBay-branded shipping supplies; go to http://www.ebay.com/supplies, and paste in the coupon code at checkout. Returning seller Dona, Fort Wright KY (homecraftframing), asked for a listing dish.
Open phones, Contact Us email and more: eBetsy, Dallas TX, called in with her latest Brief. C.B., Chicago IL (c.b.), called to share her experience with Best Offer. Heather, Blytheville AR (*heather_lee*), called with an inclement weather eBay seller tip and earned a$25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com).
Griff reminded listeners that PayPal issues 1099s for those with $20,000 or more in income from 200 or more payments for goods and services. Crystal, San Jose CA (snow_angel_21), asked about product ratings. Gina, Des Moines NM (classysoles), called in with a Best Offer question.
Known on eBay as Top Rated Seller herbscraftsgifts; owner of eBay store HerbsCraftsGifts; and organizer of the Colorado Springs eBay & Ecommerce Sellers Group and Albuquerque eBay & Ecommerce Sellers Group.