6 reasons to consider using the auction format! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.
When and how to use the auction format! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.
Our guests for eBay Radio Show #716 on March 20, 2018, are:
Open phones, Contact Us email, and more! eBetsy called in with her latest Brief. Ron, Birmingham AL (oilerman21), had a Best Offer question. New listener and new seller Tracy, Boynton Beach FL (tjbus561), asked for advice on managing her listings and information about seller limits.
Chris, Grand Junction CO (seriousfun4u), has shooting star feedback and some advice for Scott (previous segment’s caller) regarding his international postage issue. Griff and Lee reviewed some of the Spring Seller Update initiatives (http://www.ebay.com/sellerupdate) that go into effect May 1.
Price change: unlimited insertion fee credits for auction-style listings that end in a sale! Our guests are John Lee, eBay’s Director of Pricing & Monetization, and Marci Thurston, Senior Manager, Pricing & Monetization.
Product identifiers are key to helping your items get found by search engines, and the 2015 Spring Seller Update will make them mandatory later this year. Our guests are Balaji Parthasarathy, eBay’s Senior Product Manager of Structured Data, and Darren Akiva, eBay’s Content Product Manager of Structured Data. They stayed on after their interview to take questions during Open Phones.
Edie, Santa Monica CA (dress_to_suit), asked about UPC codes on clothing items. 82-year-old caller Ron, East Liverpool OH (bolts3), wondered how the fee and feature changes will affect him as an Anchor Store subscriber. Dan, Claremont FL (12betty5881), asked about the refunding of insertion fees for auction items that sell the first vs. the second time they’re listed and also wanted to know if it was possible to opt out of a store subscription since eBay has changed the terms of that subscription.
Open phones, Contact Us email and more: John Lee, eBay’s Director of Monetization, and Erez Yereslove, eBay’s Senior Director of Monetization, stayed on to take calls regarding the changes to fees and features outlined in the 2015 Spring Seller Update. Donna, Syracuse NY, suggested that since eBay seems to be going back to its roots, perhaps Weird Al Yankovich could write a new eBay parody song that would go viral.
Carlos, Washington DC (rare books_vintageposters), asked why changes to Collectibles categories are not also made to Antiques categories. Wanda, Beaverton OR (myhomeschooldelights), was concerned about the increased insertion fees for listing in the media category. Christopher, Los Angeles CA (christospm) wanted to know why relistings were excluded from free listing promotions. Carlos, Washington DC (rare books_vintageposters), called regarding placement in Best Match in relation to listing duration.