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Ask Griff & Lee – Show 390 – Segment 2

17 Sep 2015 AskGriffandLee,Broadcasts

Listeners continued to share their favorite We Are Twenty moment or what they like most about the Fall Seller Update to receive an eBay-branded prize, courtesy of Voicemarketing Inc. Mike, Redwood City CA (gelbmusic), called in to share his We Are Twenty highlight and tell the story of how eBay saved their brick-and-mortar business.
Amanda, Brooksville FL (abprules), asked if word order matters in listing titles. Joe, Oradell NJ (hubcapjoes), shared his favorite We Are Twenty moment; he posted a video from the event on the eBay Radio Facebook Group page. Griff and Lee discussed the new Seller Standards regarding defects.

Ask Griff & Lee – Show 390 – Segment 1

17 Sep 2015 AskGriffandLee,Broadcasts

Griff and Lee discussed the newly released 2015 Fall Seller Update. Lee asked listeners to call in to share their favorite We Are Twenty moment or part of the Fall Seller Update to win an eBay-branded prize, courtesy of Voicemarketing Inc. Cheryl, Smithfield RI (3739cherylsscrubs), called in to share her We Are 20 highlight, as did eBetsy, Dallas TX (monjott, acquisator), and Patty, Long Beach CA (whoohoodepot).

eBay Radio – Show 611 – Segment 7 – Top Rated Seller Hour

15 Sep 2015 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Arnold, Dallas TX (pootertoo), asked about product identifiers for used apparel. Janet, Elkton MD (saddlemountain), has Global Shipping Program (GSP) customers complaining that they are being charged twice for customs fees. Forrrest, WA (hulkhauler1), wrote in concerning the Fall Seller Update. Jake, San Clemente CA, had several questions about Universal Product Codes (UPCs).
Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.

eBay Radio – Show 611 – Segment 5

15 Sep 2015 Broadcasts,eBayRadio

Overview of the new Seller Hub. Our guest is Dennis Pereira, eBay’s B2C Product Marketing Manager.
http://www.ebay.com/sellerhub
Dennis stayed on to take questions. Sharon, Fremont OH (cookiesparadiso), won the Secret Word Contest.

eBay Radio – Show 611 – Segment 3

15 Sep 2015 Broadcasts,eBayRadio

Open phones, Contact Us email, and more: Kristine Deimoz, eBay Senior Manager of Seller Trust stayed on to answer questions on the Seller Standards updates (http://www.ebay.com/sellerstandards). George, Las Vegas NV, is concerned that his defect rate is not changing; how often is it updated? Sebastian, Rochester NY, has an issue with buyers not understanding the impact of negative feedback. Tim, Fort Wayne IN (globalmartplus), asked about the necessity for acceptance scans.

eBay Radio – Show 611 – Segment 2

15 Sep 2015 Broadcasts,eBayRadio

Updates to Seller Performance Standards! Our guest is Kristine Deimoz, Senior Manager, Seller Trust, eBay.
http://www.ebay.com/sellerstandards

eBay Radio – Show 611 – Segment 1

15 Sep 2015 Broadcasts,eBayRadio

Griff and Lee provided an overview of today’s Fall Seller Update show and also discussed last week’s We Are Twenty Seller Summit & 20th Anniversary Celebration in San Jose, CA.

eBay Radio – Show 611 – Segment 7 – Top Rated Seller Hour

14 Sep 2015 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Arnold, Dallas TX (pootertoo), asked about product identifiers for used apparel. Janet, Elkton MD (saddlemountain), has Global Shipping Program (GSP) customers complaining that they are being charged twice for customs fees. Forrrest, WA (hulkhauler1), wrote in concerning the Fall Seller Update. Jake, San Clemente CA, had several questions about Universal Product Codes (UPCs).
Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.

eBay Radio – Show 611 – Segment 5

14 Sep 2015 Broadcasts,eBayRadio

Overview of the new Seller Hub. Our guest is Dennis Pereira, eBay’s B2C Product Marketing Manager.
http://www.ebay.com/sellerhub
Dennis stayed on to take questions. Sharon, Fremont OH (cookiesparadiso), won the Secret Word Contest.

eBay Radio – Show 611 – Segment 3

14 Sep 2015 Broadcasts,eBayRadio

Open phones, Contact Us email, and more: Kristine Deimoz, eBay Senior Manager of Seller Trust stayed on to answer questions on the Seller Standards updates (http://www.ebay.com/sellerstandards). George, Las Vegas NV, is concerned that his defect rate is not changing; how often is it updated? Sebastian, Rochester NY, has an issue with buyers not understanding the impact of negative feedback. Tim, Fort Wayne IN (globalmartplus), asked about the necessity for acceptance scans.

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