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Advice for the Entrepreneur: Lee’s Tip #190

Lee's Tips,Seller Resources

Several of our eBay Radio team members have suffered losses and trauma during the past 13 years. There’s nothing unusual about that. We always say, “Boy, we should have had a manual showing us what that person did, so we can do their job when they’re out.” We sorta do, but not good enough.

When you have an employee with a loved one in ICU, and they are the one who pulled certain switches, and no one can figure out what to do — well, you see what I mean. So for every helper you have, make sure you have a detailed outline of their duties, including passwords and logins. It will cause less anxiety when unfortunate times come to pass.