Open phones, Contact Us email, and more: Matt Brossard from Terapeak (http://www.terapeak.com) called in with today’s marketplace research report. Ray, Rouse’s Point NY (jrboutique), wrote in about a listing of his that was pulled and some seeming contradictions in certain eBay policies. Sharman, Birmingham AL (jasminesattic), called with a tip and told us she just made Top-Rated Seller!