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eBay Radio – Show 568 – Segment 3

09 Sep 2014 Broadcasts,eBayRadio

Open phone, Contact Us email, and more: Jonathan Haney (Senior Manager, Returns Experience) stayed on to take questions about the new Extended Holiday Returns and Hassle-Free Returns. Patty from the chat board (woohoodepot) asked what would happen if a gift recipient wanted to return the item. Ada, Miami Beach FL (coriolis57), asked if her 2-tiered return policy would be viable with Extended Holiday Returns.
Danny, West Union IL (honeville1), loves Hassle-Free Returns and is looking forward to trying Extended Holiday Returns. He asked if there would be any further seller protections offered to sellers who opt in to this new feature. R. Crumb’s brother, Alex (8889alex), called in from the South of France! He had a comment about his generous return policy and a challenge re: inauthentic signed copies of his brother’s artwork. Jonathan told us about an upcoming Community Chat and webinar about Extended Holiday Returns.