New Holiday Returns! Our guest is Jonathan Haney, eBay’s Head of Returns Experience. He explained the new Holiday Returns policy that will go into effect from November 1-January 31. This is a requirement for Top-Rated Seller status. Ralph, Pottsville PA (mycottagebooksandantiques) wanted to know how the new Holiday Returns policy and Hassle-Free Returns would work for international transactions. A question from the chat board asked if the Holiday Returns policy would revert to their regular return policy after January 31.