Jake Gasaway from Stitch Labs (http://www.stitchlabs.com) called with three things to do for your end-of-year inventory account. Bobbi, Portsmouth NH (seacoastbargain), called to explain how finding items on sale actually affects our brains. David, Bridgeview IL (mrtreasures2011), called to ask ways to source products to sell on eBay. Julia, Ofallon IL (varietyonabudget), won the Secret Word Contest. Matt Brossard from Terapeak (http://www.terapeak.com) called with statistics about hot sellers right now on eBay. Brian, IN, wanted to know how to handle an overseas buyer who does not want an invoice or bill in or on the package so that he or she can circumvent customs fees.