Jon “The Bug Hunter” Bach, eBay’s Quality Engineering Director for Live Site Quality, stayed on to take calls. Dave, Northern Michigan (spinagain4u), called regarding a glitch in his Unsold Items. Lance the Flamingo Slayer, Costa Mesa CA (savvystyle2011), called with a problem about negative feedback. Patsy, Jefferson GA (crustinot), called about a glitch in her timing clock for auction countdowns. Russell Walraven from Kabbage (http://www.kabbage.com) took us to the Kabbage Patch, where we found some ideas for holiday selling. Ruth, Greely PA, was the winner of the Secret Word Contest with a word chosen especially in honor of Election Day.