Kristina Klausen, Senior Director of Seller Standards, and Linda Cornelison, Senior Manager of the Top-Rated Seller Program, stayed on to take calls and answer questions. Kim, Lakewood CO (walkinauction), called regarding search refinements for TRS only. Patrick, Winston Salem NC (pro-pickers-2012), had an issue with the TRS program and discounts. Mark, RockvilleMD, has a sister who sells antique dolls and lost her TRS status due to slow shipping. Patty, Miami FL, gave us a tip about using inventory tags to make sure there are no fraudulent returns.
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