Keith, Landrum SC (xcergy), had a challenge with free shipping and keeping his Top-Rated Seller status. Sandy, Phoenix AZ (magpie_trading), started a sellers meetup group: Phoenix Online Sellers Group (http://www.meetup.com/phoenixonlinesellersgroup). Ken, Grants Pass OR (onanysunday711), called about eBay overcharging on shipping for international sales. Donna, Broomfield CO (bbaraga), had an issue with a buyer who only received one of the two boxes in which her multiple items were shipped and what eBay is showing in her My eBay records for the missing package.