Austin, Madison WI (madtownphonesales), called regarding selling phones on eBay and running into a buyer who returned a different item than what he sent them. Griff explained eBay’s appeal process for these cases, including the necessity of filing a police report when you run into this type of fraudulent buyer. Bev, Chicago IL (videotown), is seeing photographs differently on View Item pages and wondered why. Alex, Fullerton CA (superspecialawesomecard), is not happy with one of eBay’s changes.