Jason, Brentwood MD (bbearjason12011), called about a seller who failed to fulfill his and other buyers’ orders but continues to sell. Virginia, Big Fork MT (ginnyh59901), won the Secret Word Contest! Lance, Colorado Springs CO (guitarlance2094), called to show us his new listings, which are original photos of the “Beats” from back in the day. Nick, Toronto ON, faces a shipping challenge under the new changes. Cynthia, Kennesaw GA (2flyingstews), called regarding her international selling and insurance companies’ rules.