Open phones: Lynn, Austin TX (iinsureantiques), increased her sales and now feels she is being penalized by eBay. Derrick, Chicago IL (derrick9736), had his listing dished for item #290608376272. He was given 4.9 tureens. Christina Kaye with Terapeak (http://www.terapeak.com) gave us this week’s TeraTip. Tom, Pittsburgh PA (blackandgoldgifts), called about a buyer who is practicing feedback extortion on him.