Bev, Chicago IL, called to tell us about her bad experience with the new Selling Manager Pro; she dislikes the fact that the font is lighter and smaller. Cindy, AZ, known on eBay as teddibubbles, called to thank Griff and the chat room folks for helping her through some tough times. Rich, Streamwood IL, called to tell us about a buyer of his who asked that she not pay until May 4th, but she still received an Unpaid Item reminder from eBay. Douglas, Amarillo TX asked about eBay: On Location. Deborah, Rustin LA, said she sells paper goods and uses plastic sleeves. She suggests every seller use plastic to ensure that items arrive dry and clean.