Todd, Sarasota FL (captcatnip), asked for a listing dish. Griff and Lee gave him some entrepreneurial advice. eBetsy, Dallas TX, called in with breaking news about the launch of Shop Your Interests, a brand-new feature available on the eBay Mobile app. Ron, Birmingham AL (oilerman21), called with comments and questions regarding blocking buyers, Best Offer, complicated purchases, and drop shipping.
Ron, Birmingham AL (oilerman21), asked about the 2018 Spring Seller Update’s changes to returns. Longtime listener and first-time caller Linda, Albuquerque NM (thebumblebeedesigncompany), asked about closing a return when the buyer changed their mind and kept the item.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Sign eBay’s petition in support of fair tax policy with just 1 click at eBayMainStreet.com/sales-tax; join eBay Main Street now to stay up to speed on legislation affecting your ecommerce business and let your voice be heard.
eBay Open 2018, coming up July 24 – 26 at Mandalay Bay in Las Vegas, is selling out fast. Register now and book your hotel room at eBayOpen.com.
Brian Burke, eBay’s Director of Community Development & Seller Evangelism, popped in to remind sellers that 11:59:59pm PT today (May 10), is the deadline to submit your entry in the eBay SHINE Awards (eBay.com/ShineAwards).
eBetsy called in with breaking news: Starting May 15, 14-day returns will only be available in a few categories; options will be no returns, 30- or 60-day returns, or 30- or 60-day free returns, and new or revised listings that don’t meet this standard will not be posted.
C.B., Chicago IL (c.b.), called in with a question about lowball Best Offers and won eBayana. Griff and Lee re-dished the listing for item number 173302367414; Bruce, Rockford IL (hugo5178), received a score of 5 tureens and won a limited edition eBay Radio dish towel!
Bruce, Rockford IL (hugo5178), received a score of 5 tureens on his listing number 173302367414 and won a signed limited edition eBayRadio dish towel. Diana, Venice FL (lucy1036), shared her response to Best Offers and won eBayana. She also asked about asking for feedback and had her listing dished. Lee reminded listeners that the SHINE Awards deadline is 11:59:59 pm PT tonight (May 10, 2018); get details and submission guidelines at eBay.com/ShineAwards.
As of May 15, 2018, 14-day returns will no longer be an option except in a very few categories. Available options will be No Returns, 30- or 60-day returns, or 30- or 60-day FREE returns. Use BEAR (eBay’s bulk edit and relist tool) to revise your listings. eBay Open 2018 (July 24-26 at Mandalay Bay, Las Vegas) is selling out fast. Register now and book your room at eBayOpen.com.
Be sure to get to Vegas in time for the Dallas eBaybes & eMales’ unofficial meet & greet on Monday night, 6pm-10pm PT at the fabulous Skyfall Lounge at Mandalay Bay. Venue dress code is “upscale casual”; think eBay colors! Griff and Lee reviewed the 5 categories for eBay’s 2018 SHINE Awards (eBay.com/ShineAwards).
Griff and Lee shared the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio Archives. Just go to eBayRadio.com and click on “PAST EPISODES” in blue text to get to the eBay Radio archives, then find Seller Events under the Seller Resources tab. Click on the event’s name to see all the details, including a link to the event page.
Ron Lowe, Birmingham AL (oilerman21), asked about underperforming listings under his Seller Hub Growth tab. Griff and Lee read Six Tools for Tracking Your Business Finances, adapted from a post by Katie Hammel in eBay for Business. Dave, Ocean City MD, wondered if a dramatic dip in his sales is related to a recent update.
Griff explained how to truly freshen up a listing. Ron, Birmingham AL (oilerman21), asked if there is an optimum number to list each day. C.B., Chicago IL (c.b.), also questioned a sales dip. On the chat board, hubcapjoes gave the new store rollout a thumbs up. Cassini (eBay’s search engine) was discussed and debated on the chat board as well.
Brian Burke, eBay’s Director of Community Development & Seller Evangelism, popped in to share what he’s learning on his cross-country tour of seller meetup groups. Lee reminded listeners to use their Q2 coupon for eBay-branded shipping supplies (ebay.com/supplies) and Q2 Promoted Listings credit (ebay.com/PromotedListings). Deadline for submitting your business’ eBay success story to the 2018 SHINE Awards is May 10; get details and guidelines at eBayShineAwards.com.
Lee shared her “Advice for the Entrepreneur” tip for this week. Griff and Lee shared upcoming seller meetups from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Register now for eBay Open (July 24-26, Mandalay Bay, Las Vegas) at eBayOpen.com. Join the Going to eBay Open 2018 group on Facebook to keep up with what’s happening around the conference, including the Dallas eBaybes & eMales unofficial meet & greet, 6pm-10pm Monday night (7/23) at the Skyfall Lounge.