Griff and Lee re-dished an updated item listing for Adam, Wales UK (r2ooo). He received a score of 5 tureens, thereby earning the first international eBay Radio 5 Tureens dish towel! He and Griff also discussed a Global Shipping Program (GSP) alternative.
Lee showed Griff IHOP’s eBay for Charity listing for PancakeWear and told him about the incredible Star Wars collection now up for sale from seller neatstuffcollectibles. First-time caller Anita, Parkersburg IA (truthbluefire), asked about photos in her listings.
Anita, Parkersburg IA (truthbluefire), stayed on for some photography advice. She also asked about listing duration. Griff and Lee gave Anita some ideas on how to respond to the couple of neutral feedback comments she had received. Brad, Alexandria VA (virginiapicks), asked about handling a return from a UK buyer.
Dennis, Phillipsburg NJ (zzzgsempire), asked about including a SKU in his titles. Forrest, Lakewood WA (hulkhauler1), had feedback advice for Anita. Lee and Griff read “Juggling Too Much”, adapted from a post by Dennis L. Prince in the Auctiva blog. Edie, Santa Monica CA (dress_to_suit), asked about payment and return policies.
Griff and Lee read Mike Michalowicz’s “5 Wrong Reasons to Become an Entrepreneur”. eBay UK has announced that they will protect sellers affected by the ongoing heavy snows. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.
To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include eBay’s new augmented reality (AR) technology for sellers; virtual reality (VR); eBay Open 2018 in Las Vegas; and football.
When and how to use the auction format! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.
Open phones, Contact Us email, and more: eBetsy called in with her latest Brief.
Customer-focused feedback strategies! Our guest is Debbie Wieder, known on eBay as Top Rated Seller thebookkiosk.
5 top tips for staying successful on eBay! Our guest is Gladys Ramos, known on eBay as Top Rated Seller tokencollection.
Open phones, Contact Us email, and more: Ron, Birmingham AL (oilerman21), asked about restocking fees and return policies as per the 2018 Spring Seller Update. Lee shared this week’s Advice for the Entrepreneur tip. Joel, Lester MA (jgh6), had a question about Seller Protection in SNAD (item not as described) return cases.