Community Manager Dawn De-Levi stayed on with Griff and Lee. She was joined by Audrey Tracy, who handles social media for eBay for Business (http://for-business.ebay.com; http://www.facebook.com/eBayforBusiness; http://www.twitter.com/eBayforBusiness). Mary, Albuquerque NM (ebazaars101), asked if a buyer-initiated transaction cancellation would earn her a defect. Marilyn, Loveland CO (mmmost), brought up the possibility of hurting a potential sale by relisting an unpaid item. Listener jetfast07 wrote in from the chat board about her defect score.