Griff announced that sellers can now opt in to Extended Holiday Returns at http://www.ebay.com/holidayreturns. He also clarified how it works. He and Lee discussed offering discounts on multiple purchases, gift boxes and gift wrapping for the holiday season. Griff asked listeners to call in with their best inventory-management tips.
John, Colorado Springs CO (mountanpqs), asked about choosing an item condition for new items whose boxes were opened. Dawn De-Levi, eBay Community Manager, joined Griff in his studio at eBay headquarters.